Owner's Manual
Page 383
... your vehicle will be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. Normally, concerns can occur. Customer Assistance Information 7-1 Customer Assistance... ...7-13 Service Publications Ordering Information ...7-13 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to Buick. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss ...
... your vehicle will be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. Normally, concerns can occur. Customer Assistance Information 7-1 Customer Assistance... ...7-13 Service Publications Ordering Information ...7-13 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to Buick. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss ...