eMachines ET1831-03 Support Question
eMachines ET1831-03 Support Question
Find answers below for this question about eMachines ET1831-03 - Desktop PC.Need a eMachines ET1831-03 manual? We have 1 online manual for this item!
Question posted by rritt on November 19th, 2011
Et1810 Technical Infor
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Related eMachines ET1831-03 Manual Pages
User Guide - Page 3
Contents
1 Getting Help 1
eMachines Web site 3 Help and Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye ...
User Guide - Page 12
Chapter 1: Getting Help
eMachines contact information
To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case.
6
www.eMachines.com
User Guide - Page 14
Chapter 2: Checking Out Your eMachines Computer
Desktop PC Front
Your computer includes the following components.
DVD/CD drive
DVD/CD drive (optional)
Diskette drive (optional) USB port (optional)
Hard drive access indicator
Memory ...
User Guide - Page 15
...) device (such as a digital camcorder) into this port. For more information, see "Using the memory card reader" on drive type). Plug a microphone into this jack. Desktop PC Front
Component DVD/CD drive
Diskette drive (optional) USB ports (optional)
Hard drive access indicator IEEE 1394 ports (optional)
Memory card reader (optional)
Power button...
User Guide - Page 16
... thumbscrew
10
www.eMachines.com
Important
Your computer hardware options and port locations may vary from the illustration below. Chapter 2: Checking Out Your eMachines Computer
Desktop PC Back
Your computer includes the following components.
User Guide - Page 17
...-coded red or pink. Remove these ports.
Plug a parallel device (such as a stereo) into this switch is in the United States.
www.eMachines.com
11 Desktop PC Back
Component Voltage switch
Power connector PS/2 mouse port
Icon Description
Before turning on your computer, make sure that this jack. Plug powered, analog front...
User Guide - Page 57
... secure the memory module automatically. The tabs on the memory module bank
and press the module firmly into the bank. Windows starts and the Windows desktop appears. 10 Click Start, Control Panel, then click Performance and Maintenance (if in the General tab. Click/Double-click System. The amount of memory in...
User Guide - Page 68
...the connections have been made correctly. - Double-check the URL or try a different URL. See "Desktop PC Back" on page 10 to the Internet ■ If you still get the error, your computer...and open on Web pages
■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties. You see an "Unable to locate host" message and are using a dial-up )" ...
User Guide - Page 69
..., turn it upside down to drain it . If the keyboard does not work ■ Make sure that might be stuck,
then restart your ISP for technical support.
For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure...
User Guide - Page 70
... into the telephone wall jack.
■ If you have additional telephone services such as call waiting, call waiting is disabled before using the modem.
See "Desktop PC Back" on page 62. Also make sure that the modem dialing properties are cleared and call messaging, or voice mail, make sure that all programs...
User Guide - Page 72
...sends and receives faxes at 14,400 bps when you can upload (send) data is in use (for technical support. ■ See if the modem works with a different communications program. If your ISP for example...click the Phone and Modem Options icon, then click the Modems tab.
66
www.eMachines.com See "Desktop PC Back" on page 10 to make sure that the line connected to the modem is working and ...
User Guide - Page 79
... did not purchase the hardware or software from eMachines, see the manufacturer's documentation and technical support resources.
■ If you have "how to the instructions provided with it .... Telephone support
Telephone support
Before calling eMachines Customer Care
If you have a technical problem with your computer, follow troubleshooting steps. The technician may have you follow...
User Guide - Page 80
... get answers to reach
eMachines Customer Care telephone numbers vary by country or region.
Self-help
If you have how-to information about a non-tutorial technical support question. (See "Before calling eMachines Customer Care" on page 13. See the label on the front of your model" on page 73 before calling...
User Guide - Page 84
... reason for the call .
Excessive RENs on telephone company-provided coin service. If this device.
Canada
Industry Canada (IC) Unintentional emitter per Industry Canada CS-03 (for any message via a telephone fax machine unless such message clearly contains, in the off-peak hours such as early morning or late evenings.
Appendix...
User Guide - Page 94
... 45 surge protector 18 system battery
replacing 52
system identification label 9, 13
T
technical support Technical Support 74 tips before contacting 73
telephone jack 11 telephone support 73 troubleshooting
add-... printer 70 safety guidelines 56
screen 60, 68
screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62
turning off computer 9, 20...
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