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Question posted by spencerprince on December 11th, 2011

My Sound And Vieo Are Not Working. Can Someone Help?

I have gone to Control Panel/Sounds/Audio...It says no audio device. I downloaded new drivers from Windows XP and software called Driver Tool/Driver Detective....still no audio or video. Can someone help?

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Related eMachines ET1831-01 Manual Pages

User Guide - Page 3

...help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working...network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the ...

User Guide - Page 5

Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii

User Guide - Page 14

... drive access indicator Memory card reader (optional) Power button/ Power indicator IEEE 1394 ports (optional) USB ports (optional) Microphone jack Headphone jack Model: S/No: eMachines help resources and Customer Care information Model and serial number 8 www.eMachines.com Chapter 2: Checking Out Your eMachines Computer Desktop PC Front Your computer includes the following components.

User Guide - Page 15

...the memory card reader" on page 30. Desktop PC Front Component DVD/CD drive Diskette drive (...Description Use this drive to listen to audio CDs, install games and programs, watch...device" on . For more information, see "Installing a printer, scanner, or other peripheral device" on page 33. The button lights when the computer is color-coded orange. Headphone jack eMachines help...

User Guide - Page 16

... USB ports USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in) jack Telephone jack Case cover thumbscrew IEEE 1394 ports (optional) Ethernet (network) jack Modem jack Case cover thumbscrew 10 www.eMachines.com Chapter 2: Checking Out Your eMachines Computer Desktop PC Back Your computer includes the following components. Important...

User Guide - Page 17

... for the correct power available. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this port. Plug a Personal System/2® (PS/2) mouse into this port. For more information, see "Installing a printer, scanner, or other peripheral device" on your computer. This jack...

User Guide - Page 22

... your line of time. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter on your monitor. ■... the desk is the appropriate height and the chair helps you can avoid glare on the monitor screen or ...setting up a safe and comfortable work area. Chapter 3: Getting Started Working safely Before using your computer, read the following recommendations for...

User Guide - Page 27

... Manager window opens. 2 Click the Applications tab, then click the program that are not responding. Adjusting the volume You can use the mute and volume control buttons on the keyboard. Important If your computer does not turn off , wait ten seconds, then turn the knob on the front of specific sound devices in the...

User Guide - Page 44

... system, software, and hardware. Windows Update scans your computer. Type the keyword Windows Update in...Windows Update: 1 Connect to protect your computer and keep your warranty. ■ Avoid dusty or dirty work environments. New...Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. www.eMachines.com Updating Windows Windows...

User Guide - Page 57

... Properties dialog box in the General tab. Windows starts and the Windows desktop appears. 10 Click Start, Control Panel, then click Performance and Maintenance (if in "Replacing the side panel" on page 48. 7 Return your computer...tabs away from the sides of the memory module bank. 5 Align the notches on the new DIMM with the notches on the memory module bank and press the module firmly into the...

User Guide - Page 62

...protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. ■ Make sure that your ... click the arrow. 56 www.eMachines.com Help and Support For more information about troubleshooting, click Start, then click Help and Support. The message may help . First steps If you have problems with...

User Guide - Page 64

...or DVDs" on page 44. ■ Reinstall the device driver. ■ Make sure that the DVD program has been...software. The regional code for the disc is on page 44. ■ Reinstall the audio device drivers. The regional code on page 21. ■ Make sure that help control DVD title exports and help reduce illegal disc distribution. Chapter 6: Troubleshooting Audio CD does not produce sound...

User Guide - Page 68

...using a dial-up correctly. Help and Support For more information, "Modem (dial-up )" on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties.... connections have lost your Internet connection, or your modem. See "Desktop PC Back" on your ISP technical support for help. ■ Make sure that you have been made correctly. &#...

User Guide - Page 70

... connected to temporarily disable the service. See "Desktop PC Back" on page 62. Modem (dial-up) See also "Internet" on page 10 to make sure that the connections have additional telephone services such as call waiting, call messaging, or voice mail, make sure that your computer. Help and Support For more information about troubleshooting memory...

User Guide - Page 71

... and still work with the modem at a slower rate, abort downloads, or even disconnect. Troubleshooting To check the dialing properties: 1 Click Start, then click Control Panel. Type the...Make sure that you connect, call your house or a telephone line at a different location). www.eMachines.com 65 The Control Panel window opens. Do not connect these devices to the line using a...

User Guide - Page 72

...Control Panel window opens. If your computer has a v.90 modem, the speed at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to the modem is working and plugged into the appropriate port on your computer. If your Control Panel... is limited to 48K. See "Desktop PC Back" on the telephone, or another device, make sure that the connections have...

User Guide - Page 73

... connect. The Control Panel window opens. www.eMachines.com 67 If no data, or if you can turn down the modem volume. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help and Support For...

User Guide - Page 74

...are not placed too close to the video port on degauss, see your monitor...stabilize the internal aperture grille. Help and Support For more information on... sure that you know works to pass through the screen for ...■ Adjust the brightness and contrast controls to the center position. ■ Make... or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the ...

User Guide - Page 76

... will not turn on ■ Make sure that the printer is on , and working device, such as a lamp, into an AC power source. Replace any damaged cables. ...printer is free from cuts or damage. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. To test the outlet, plug a working correctly. Printer The printer will not print...

User Guide - Page 77

... pins. ■ If the printer you want to print to work offline. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. www.eMachines.com 71 If your Control Panel is not set to use. The Printers and Faxes window opens. 3 Right-click the name of the printer you have...