eMachines ET1831-01 Support Question
eMachines ET1831-01 Support Question
Find answers below for this question about eMachines ET1831-01 - Desktop PC.Need a eMachines ET1831-01 manual? We have 1 online manual for this item!
Question posted by bugsjones on July 29th, 2013
Cancel Duplicate Order
I need to cancel my eMachines order. How can I do this?
Current Answers
Answer #1: Posted by waelsaidani1 on July 29th, 2013 12:41 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,787
Member since:
May 12th, 2013 Points: 19,501,787
Hello bugsjones the best way to cancel duplicate order is to contact customer service, you can use the email, chat or phoe options. Simply follow this link to select contact options:http://support.gateway.com/us/en/emac/options.aspx
Related eMachines ET1831-01 Manual Pages
User Guide - Page 3
... Web site 3 Help and Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye strain 16 Setting up your computer...
User Guide - Page 4
... DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64
ii
www.eMachines.com
User Guide - Page 5
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74
A Safety, Regulatory, and Legal Information 75
Index 83
www.eMachines.com
iii
User Guide - Page 7
Chapter 1
Getting Help
• Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines
1
User Guide - Page 8
... condition. Chapter 1: Getting Help
Thank you with fast, considerate service. We are provided with the best product possible.
eMachines stands behind our value proposition to high-quality, brand-name components at eMachines.
2
www.eMachines.com You have highlighted some basic care and safety information to familiarize yourself with our range of us at...
User Guide - Page 9
... can find help information, troubleshooters, and automated support. To start Help and Support:
■ Click Start, then click Help and Support. www.eMachines.com
3
eMachines Web site
eMachines Web site
eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows...
User Guide - Page 10
... the topic name in the Search box. It automatically gathers information about using BigFix:
■ From the BigFix program, click Help, then click Tutorial.
4
www.eMachines.com To fix the problem, click on the Internet. Chapter 1: Getting Help
Searching for a topic
To search for the type of any Help and Support...
User Guide - Page 14
Important
Your computer hardware options and port locations may vary from the illustration below. Chapter 2: Checking Out Your eMachines Computer
Desktop PC Front
Your computer includes the following components. DVD/CD drive
DVD/CD drive (optional)
Diskette drive (optional) USB port (optional)
Hard drive access indicator
Memory ...
User Guide - Page 15
Desktop PC Front
Component DVD/CD drive
Diskette drive (optional) USB ports (optional)
Hard drive access indicator IEEE 1394 ...recordable discs (depending on page 33. The button lights when the computer is color-coded orange. This jack is turned on. www.eMachines.com
9 Insert a standard 3.5-inch diskette into this jack. Plug a USB (Universal Serial Bus) device (such as a digital camcorder...
User Guide - Page 16
Chapter 2: Checking Out Your eMachines Computer
Desktop PC Back
Your computer includes the following components. Voltage switch Power connector
PS/2 mouse port PS/2 ...Case cover thumbscrew
IEEE 1394 ports (optional)
Ethernet (network) jack
Modem jack Case cover thumbscrew
10
www.eMachines.com Important
Your computer hardware options and port locations may vary from the illustration below.
User Guide - Page 17
... source (such as this, the voltage switch should always be moved to this port.
Desktop PC Back
Component Voltage switch
Power connector PS/2 mouse port
Icon Description
Before turning on page 28.
Plug a microphone into this jack. www.eMachines.com
11 Plug the power cord into this connector. For more information, see "Installing...
User Guide - Page 19
... information varies by model, features ordered, and location. eMachines Customer Care will need this section are for informational purposes only.
www.eMachines.com
13 Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the front of your computer includes the product key code for assistance. eMachines model and serial number
The label...
User Guide - Page 26
... use the Turn Off Computer option in the power supply and system board remain energized.
In order to "wake" it may enter a power-saving mode called Standby. We recommend disconnecting the..., the power indicator flashes. Important
If for about five seconds, then release it.
20
www.eMachines.com
The Turn Off Computer dialog box opens. 2 Click Turn Off.
If your computer for ...
User Guide - Page 57
www.eMachines.com
51 OR If you are removing a DIMM from the memory module bank, gently pull the plastic...computer is secure, you hear a click.
6 Replace the side panel by following the instructions in Category view).
Windows starts and the Windows desktop appears. 10 Click Start, Control Panel, then click Performance and Maintenance (if in "Replacing the side panel" on
page 48.
7 Return ...
User Guide - Page 68
...Ethernet network jack. If the error message still appears, disconnect from the ISP connection and close your modem. See "Desktop PC Back" on page 10 to which you have typed a URL (Web address) incorrectly, you connect and the ..., make sure that you still get the error, your computer
62
www.eMachines.com Chapter 6: Troubleshooting
Internet
See also "Modem (dial-up)" on page 64.
User Guide - Page 70
...as call waiting, call messaging, or voice mail, make sure that the modem cable is failing. See "Desktop PC Back" on page 62.
You see a "Memory error" message ■ Use a third-party diagnostic..."Not enough memory" error message ■ Close all messages are set correctly.
64
www.eMachines.com Contact your telephone line, then check for the memory card slots do not appear in the Search ...
User Guide - Page 72
... line noise, telephone service provider equipment, or ISP limitations, may not support 48K uploads.
See "Desktop PC Back" on page 10 to make sure that came with the modem connection. ■ Shut down.../Double-click the Phone and Modem Options icon, then click the Modems tab.
66
www.eMachines.com The Control Panel window opens. The problem may
be having technical difficulties. Chapter 6:...
User Guide - Page 79
...and contact a qualified computer technician.
■ Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of ...Make sure that is supplying power. If you did not purchase the hardware or software from eMachines, see :
■ Online Help
■ Printed documentation
■ The Microsoft Windows documentation
...
User Guide - Page 83
...with the limits for help. Regulatory compliance statements
United States of fire, use eMachines products in accordance with this equipment does cause interference to radio and television reception... which can radiate radio frequency energy and, if not installed and used in order to comply with FCC rules.
California Proposition 65 Warning
Warning
This product contains chemicals...
User Guide - Page 84
...required. The telephone company may be connected to a line, as set out in order for information. Contact the state public utility commission or public service commission for you ...is resolved. Excessive RENs on telephone company-provided coin service.
In some situations.
78
www.eMachines.com In most areas, the sum of RENs should make changes in response to an incoming ...
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