Question posted by michellepupa on April 18th, 2017
They Blocked Me Took My Subscription Money Didnt Have A Week Of It All Because I
They Blocked Me Took My Subscription Money Didnt Have A Week Of It All Because I Stated My Preferences Onto My Profile...this Is What Zoosk Is For To Find Who My Preferences Of A Partner Is ...they Even Ask It As A Question On The Smart Pick...so What They Did Was Wrongi Stated On My Zoosk Account My Preference Of Partner That I Would Like To Meet On The Site Within My Account I Have Been A Member For Years....i Pay Every Month Have Been A Zoosk Member For Year And This Month I Paid For A Month Subscription.....i Didnt Even Have A Week Of My Subscription And They Sent Me A Letter Saying That They Block My Account Because I Am Not Eligible To Be A Member Because Of Me Stating Within My Account My Preference Of The Kind Of Person That I Want To Meet On Zoosk this Is Definately Not Right Of Zoosk To Take My Months Subscription Money That I Didnt Even Have A Week Of Then All The Sudden They Dont Like What I Have Said About My Preferences On My Profile...when It Has Been There On My Profile For Years...i Have Been A Member For Years And So They Recently Blocked Me From My Profile...and When I Called To Ask To Speak On This Situation ....and Also Ask To Speak To A Superviser About What They Have Done To My Profile And Took My Money.....they Tell The Zoosk Representative To Tell Me To Have A Nice Day And The Cannot Speak On This Issue And Or Give Me An Answer About This Issueso Basically The Are Unfairly Treated Me With Discrimination And They Took My Money...hows That For Professionalism And Fair Treatment Of A Member That Has Been With Them For Years....how Discriminating Of The Zoosk Members And Staff And The Representatives...if Anyone Has An Answer To What These People Have Done To Me On Zoosk.thank You....
Current Answers
Answer #1: Posted by anj7 on May 19th, 2017 8:36 AM
anything will trigger a notification to a member, e.g., Zoosk will notify you of the TOP Ten Picks so you open it up click through the top ten picks and skim through the ten and don't open up " View their full profile" those ten people will be notified that you " viewed " them . In other words just looking at someones photo will trigger a notification to them.
Answer #2: Posted by Odin on April 18th, 2017 11:48 AM
Sorry for your problems, and for your runaround. Here are some steps to consider:
- Complain to corporate: use the corporate contact information here--http://www.corporateofficeowl.com/zoosk/Corporate%20Office
- Complain to one or more California consumer agencies, as listed at https://www.usa.gov/state-consumer/california
- Consider a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, or to https://www.yelp.com/, each of which is designed to get action from the offending companies
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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