Xerox 2135N Support Question
Xerox 2135N Support Question
Find answers below for this question about Xerox 2135N - Phaser Color Laser Printer.Need a Xerox 2135N manual? We have 1 online manual for this item!
Question posted by content10 on May 6th, 2010
Getting A 066-378 Error
Getting a 066-378 error even after printer was off for 3 days. The room its in is an office space with regulated temp so I cant figure out how condensation would effect it. Is there something else to look for?
Current Answers
Related Xerox 2135N Manual Pages
Quick Reference Guide - Page 2
This printing: January 2001 071-0725-00 PHASER® 2135 COLOR PRINTER
Service Quick Reference Guide
Warning The following servicing instructions are qualified to do not perform any servicing other than that contained in operating instructions unless you are for use by qualified service personnel only. To avoid personal injury, do so.
Quick Reference Guide - Page 6
...LEDs 11 Paper tray size sensing 12 Specifications 13 Regulatory specifications 16
Error Codes and Messages 17
Error messages 17
Troubleshooting 29
Fault History Log 29 Power on self-diagnostic... it is not 39
Service Guide
v Contents
General Information 1
The Phaser 2135 Color Printer 2 Printer RAM and printer capabilities 4 CRC life counter behavior 4
Print engine assemblies 5 The image processor board 8
...
Quick Reference Guide - Page 7
... in the duplex unit 43 No imaging drum installed 43 Imaging drum up/down error 43 Fan error 44 Fuser unit error 44 Other problems 45
The printer continuously displays "Booting" or "Initializing." 45 False "No toner cartridge installed" ... 90 degrees 58
Image prints in black-and-white 58
Printer isn't in the Chooser 59
Windows printing problems 59
Image never prints 59
vi
Phaser 2135 Color Printer
Quick Reference Guide - Page 9
... handle (front) 132 Fuser latching handle (rear) 134 Fuser exit roller 135 Exit sensor assembly 137 Eject guide assembly 138 Stack full sensor 139
viii
Phaser 2135 Color Printer
Quick Reference Guide - Page 11
Figures
The Phaser 2135 Color Printer with lower tray assembly and lower tray deck 1 Print engine circuit boards 5 Print engine sensor and switch locations 6 Print engine motors, clutches and solenoids 7 Features of the controller board 8 The control panel 9 The printer rear panel 10 Tray...Removing the main feeder assembly 118 Removing the multi-sheet bypass feeder 120
x
Phaser 2135 Color Printer
Quick Reference Guide - Page 13
... supplies and accessories 170
xii
Phaser 2135 Color Printer Tables
Entering special operating modes 11 Paper size detection 12 Physical dimensions 13 Printer clearances 13 Functional specifications 14 Electrical specifications 15 Environmental specifications 15 Printer fault messages 17 System controller board diagnostic error codes 27 System controller board fatal error codes 28 POWER connector...
Quick Reference Guide - Page 14
... theory of the product, Xerox recommends participation in Phaser 2135 printer service training.
0725-56
The Phaser 2135 Color Printer with lower tray assembly and lower tray deck
Service Guide
1 To ensure a complete understanding of operation and required service tools are located on the companion Color Printer Service & Support Resources CD-ROM. General Information
This service guide...
Quick Reference Guide - Page 15
... tray. Transparency film printing is at a color resolutions of RAM. The Phaser 2135 Color Printer
The Phaser 2135 Color Printer combines a 4-color, LED-based, tandem-design Tabloid print engine with 128 Mbytes of 600 x 600 dots-per-inch and 600 x 1200 dots-per -minute (ppm) on the Phaser 2135N) allows the printer to 5 trays. The Ethernet port supports EtherTalk 10...
Quick Reference Guide - Page 27
...
Four toner cartridges each contain one of four colors: cyan, magenta, yellow or black. All sides 5 mm (0.2 in.),
Tray: A-size (Letter), Legal, Executive (7.25 x 10.5 in.), A4-size (metric letter), SRA3, 12 x 18 in .), A6, JIS B5, US Folio.
Use only premium bond laser printer or copier paper, transparency film, card stock...
Quick Reference Guide - Page 37
... controller board.
24
Phaser 2135 Color Printer Ensure they is loaded correctly in "Motor and clutch
tests" on
page 85. 3. Printer fault messages
Code U0 U1 U2 U3 U4 U5
U6
U7
U8
U9
U10
Front panel message
Service message
Engine ROM Error U0, Power Off/On
U0-Engine ROM Error
Engine RAM Error U1, Power Off...
Quick Reference Guide - Page 39
... of a new CRC ordinarily blows a few seconds after the CRC is installed. If the error still
occurs, try a different CRC. 4. If error reoccurs with a different CRC,
replace the engine controller board. 5. Replace the print unit chassis.
26
Phaser 2135 Color Printer Ensure
they are clean and move up and down freely. Remove the assembly and...
Quick Reference Guide - Page 41
...;cation Manager Image Handler Job Manager PowerSaver Task TIFF Task
28
Phaser 2135 Color Printer These errors can also be caused by the system controller board. Cycle printer power to see if the error reoccurs.
2. Replace the hard drive before replacing the controller board. These are error codes returned by the board's hard drive or the RAM...
Quick Reference Guide - Page 43
... when the printer is jammed in the fixed addresses of each other with the printer, the printer prints a startup page.
30
Phaser 2135 Color Printer s The...printer. Mechanical check. s The print engine checks to heat up the heated rollers.
s A sensor check is initialized. s Option unit check.
If the startup page feature has not been disabled and no error occurred with the color...
Quick Reference Guide - Page 47
...+% v loop circuit as the high-voltage power supply and an error message is displayed on page 35.
Safety interlocks
The printer features two safety interlock switches:
s Top door-opened , the ... , the +32 VDC supply to be at fault, replace the engine controller board.
34
Phaser 2135 Color Printer The fuse is opened and closed.
3. Inspect each switch when it . Inspecting the low-...
Quick Reference Guide - Page 51
.... 5. Replace the paper tray.
38
Phaser 2135 Color Printer Clean the pick rollers with a clean, dry, lint-free wipe if debris is loaded in good condition and appropriate for this printer should be used . The customer should be
using a quality laser printer paper. Refer to determine the printer's condition. 3. Is the printer printing within its environmental specifi...
Quick Reference Guide - Page 53
... 10. Replace the engine controller board.
40
Phaser 2135 Color Printer If the sensors test ok, then the engine...clutch work properly? Is the printer printing within its environmental specifications? Replace...and connection (HOPFF) to determine the printer's environmental conditions.
3. Check the gear ... jams at the paper tray
1. Test the printer's paper size sensors using the service test "...
Quick Reference Guide - Page 55
... sensor? Is Xerox Series-35 transparency film being printed to test the senor.
6. Replace the engine controller board. Also, for a laser printer? Replace the engine controller board.
42
Phaser 2135 Color Printer Is the paper in the paper tray. Test the fuser motor using the service test "Switch scan test" on page 63.
7. Eject...
Quick Reference Guide - Page 57
... the current required by running the service test "Switch scan test" on ?
Replace the low-voltage power supply.
44
Phaser 2135 Color Printer Fan error 1.
Check that AC voltage supplied to check. Does the fuser get warm. If not, replace the power supply. B A B A
C D E F C D E F
Underside of fuser
0728-02
Bear in mind that it is turned...
Quick Reference Guide - Page 59
... low-voltage power supply unit. 3. Low temperature error
If the fuser is not present. Check the fuser unit's connection and wiring. 6. Replace the engine controller board. Replace the engine controller board
Invalid memory DIMM 1. Replace the fuser unit. 7. Upon power-up process.
46
Phaser 2135 Color Printer Check the fans for
information such as...
Quick Reference Guide - Page 71
... option has been selected.
3. Activate Error Handler using the front panel Advanced Printer Settings menu. Macintosh printing problems
Image never prints
The printer indicates it is selected to Print mode without printing an image.
1. Try printing the job again.
Image prints in the Phaser 12135 Printer CD-ROM.
58
Phaser 2135 Color Printer Try printing the job again...
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066-370 Error
Condensation is not a prob in this office environment Printer has been off for 3 days and still sho...
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(Posted by content10 14 years ago)