Whirlpool WFW70HEBW Support Question
Whirlpool WFW70HEBW Support Question
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Question posted by maguimond on September 22nd, 2014
How To Reset The Washing Machine. It Is Locked And I Cannot Open The Door
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Current Answers
Answer #1: Posted by TechSupport101 on September 22nd, 2014 9:35 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,285
Member since:
May 24th, 2013 Points: 12,171,285
Hi. If there is still available water in the washer, then it will not unlock and until it is done draining (it may be having draining issues like clogged water pump filter if it is taking longer than usual). On the other hand [where water is not present], it may be that the door lock may have failed and might need to be replaced, but do see if it resets by just manually unlocking the door. To manually unlock the door, remove the 3 screws along the bottom of the lower front panel. The panel will then pull straight down and off. Once you remove this panel you can reach up behind the upper front panel and pull down on the small plastic pull tab attached to the bottom of the door lock assembly. This will manually unlock the door so you can open the door. If the problem continues or the washer won't start another cycle, replace the door latch assembly.
Related Whirlpool WFW70HEBW Manual Pages
Installation Guide - Page 2
...PARTS Gather required tools and parts before starting installation. Please contact your retailer for your washer.
Adjustable or open end wrenches 1/2" (13 mm) and 9/16" (14 mm)
4" min (102...
Level
Cable tie
Transport bolt hole plugs (4)
Wood block
Ruler or measuring tape
Pliers that open to 1" (25 mm) diameter Standpipe Adapter Part Number 3363920 Connector Kit Part Number 285835
...
Installation Guide - Page 3
... it will need:
n A water heater set to reduce noise transfer. For each arrangement, consider allowing more space for closet door ventilation openings which are required.
Recessed area or closet installation (stacked washer and dryer):
6" (152 mm)
3" (76 mm)
76.5" (1943 mm)
48 in.2 (310 cm2)
5" (127 mm)
3" (76 mm)
24 in.2 (155 cm2...
Installation Guide - Page 4
... L).
Floor drain system
4.5" (114 mm)
See requirements for a standpipe drain: 2" (51 mm).
Top of washer. Minimum siphon break height: 28" (710 mm) from bottom of laundry tub must be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub. Minimum carry-away capacity: 17 gal. (64 L) per minute. See "Alternate Parts". Select...
Installation Guide - Page 6
... additional parts with attached cap. Pull power cord through opening in Step 8. Place power cord over end of hole. C over top of washer to allow free access to center of hose, centering..., call your local service center to step 9. NOTE: If washer is not already in until installation has been completed. For a laundry tub or standpipe drain, go to avoid suspension and structural damage...
Installation Guide - Page 7
.... Screw on coupling by hand until clear.
7
8. Use pliers to avoid clogs. C onnect inlet hoses to work properly. See "Alternate Parts".
9. Insert new flat washers
For floor drain installations, you will cross over side of laundry tub. Clear water lines
Run water for a few seconds through hoses into standpipe or lay on...
Installation Guide - Page 8
... test foot contact
Slowly turn . IMPORTANT: Do not overtighten or use tap or sealants on top edges of washer
Place level here
Attach hot water hose to laundry tub leg, drain standpipe, or inlet hoses for leaks. Record hose installation or replacement dates for leaks
Remove cardboard from side to tighten couplings...
Installation Guide - Page 9
... a 9/16" or 14 mm open -end or adjustable wrench to turn jam nuts counterclockwise on .
q Check for a medium-size load.
9 q Remove protective film from the washer cabinet.
Use 1/2 the manufacturer's ... these instructions can result in your washer, press power and choose the QUICK WASH cycle and run it without clothes. q Check that will support weight of washer about 1/2" (13 mm) from ...
Dimension Guide - Page 1
... floor moldings. W10441093D 04/2013 For each arrangement, consider allowing more space for closet door ventilation openings which are required. If a closet door or louvered door is installed, top and bottom air openings in door are the minimum required. stacked washer and dryer
6" (152 mm)
4" (102 mm)
1" (25 mm)
1" (25 mm)
5" (127 mm)
3" (76 mm)
76.5" (1943...
Use & Care Guide - Page 5
...wash cycle. For best results, follow the garment label instructions. All wash temperatures feature a cold rinse. Spin This washer automatically selects the spin speed based on the washer. Lower soil level settings will lock... your load more wash time.
NOTE: The door will help reduce tangling and wrinkling.
6 OPTIONS Touch to activate additional wash options or additional features...
Use & Care Guide - Page 6
... will light to dispenser
Delay Wash
Model WFW80HE shown
If a Delay Wash is sensed, the estimated time based on load size will count down the selector to the high position.
Add laundry products as when the washer is
completely closed.
Liquid detergent: Push down in suspension so it is active. Door Locked
Door Locked will light when the...
Use & Care Guide - Page 8
... and tears to avoid further damage to adding laundry products. n Turn knits inside seam. Close the washer door by testing stain remover products on load type and cycle, the washer can plug pumps and may cause damage to ensure the interior is clean before washing clothes.
2. Add laundry products (if desired)
1. For multiple items, use more...
Use & Care Guide - Page 11
... the TumbleFresh™ option, touch POWER.
Promptly remove garments after the wash cycle is active.
n This washer has a tight seal to dry between the tub and the washer drum. Once you will be unable to start the wash cycle. the door will remain locked while the TumbleFresh™ option is complete. This may do so while...
Use & Care Guide - Page 12
... hoses, mark the date of replacement on the label with door open slightly to control the rate at which soils and detergent may result in undesirable odor. 2. U se warm or hot water washes sometimes (not exclusively cold water washes), because they do not interrupt cycle. f. e. WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years...
Use & Care Guide - Page 13
...
Washer cycle or to wash laundry using your washer to drain and rinse away the
remaining cleaning chemistry. 3. The cycle will remain locked until it may find some residue buildup in washer,...The washer door will complete the cancellation process in
approximately 30 minutes or less. 4. The washer then can be carried over to the next wash cycle and reduces the potential for the washer to...
Use & Care Guide - Page 15
... closed completely and latching.
Allow the washer to restart washer. Use drain hose form and securely attach to clear the display. Check for service. See the Installation Instructions. Open and close the door to drainpipe or tub. Touch POWER once to stop spinning and drain and will not lock) appears in display
F9 followed by...
Use & Care Guide - Page 16
... be in the balancing system are removed during "Add Garment." Avoid washing single items. Balance a single item such as final amounts of the cabinet. Noises
Clicking or metallic noises
Door locking or unlocking. Rolling or sloshing and occasional clicking (on your washer will reduce sound. Water Leaks Check the following for selected cycle. Check...
Use & Care Guide - Page 17
...Door must be closed and latched for washer to complete the wash.
Allow the cycle to reduce suds. Washer may be attached and have not become clogged.
Do not add more water to the washer.
17 washer...an extension cord. Do not interrupt cycle.
Reset a tripped circuit breaker. Cold Wash uses less water in washer drum.
TROUBLESHOOTING
First try the solutions suggested ...
Use & Care Guide - Page 18
..., Not using HE detergent or using too much HE detergent. (cont.)
Washer not draining/ spinning, loads are still wet
Door not opened and then closed before a new cycle can slow or stop draining or spinning.
Only use garment bags when washing small items.
Door locked at end of the drain. Select DRAIN & SPIN with a slower spin...
Use & Care Guide - Page 20
.... Do not pour liquid chlorine bleach directly onto load.
Not using HE detergent or using dispensers. To avoid odors, leave the door open after washer is adequate to improve cleaning. washing. Not enough detergent used , or hard water.
This washer has a tight seal to avoid chlorine bleach and fabric softener staining.
Avoid tightly packing the...
Use & Care Guide - Page 21
....com/product_help - This extends the cycle time. This ensures a gentle wash for load type.
cycle time too long
The cycle times vary automatically based on your garments.
Single-dose laundry packet not dissolving
Adding laundry packet incorrectly. Cycle time changes or Normal washer operation. TROUBLESHOOTING
First try the solutions suggested here or visit our...
Whirlpool Knowledge Base Results
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How to remove odors from front-load washer (for washers with stored program for cleaning washer)
... washing machine. The water in the unit will dispense for a moment, then the door will unlock, lock ...washer. The machine will unlock. Open the door and remove the items from the washer. After the cycle is rinsed from your washing machine. Repeat the cleaning procedure monthly. No laundry products will continue. Open the door and remove the items from the Main Wash... -
How do I remove odors from my Top-loading HE washer?
...; Open the washer lid and remove any detergent or load to the bleach dispenser. Add one Affresh washer tablet to Clean Washer cycle. 5. The Clean Washer cycle uses higher water volumes in combination with Clean Washer cycle NOTES: Read these instructions completely before beginning the cleaning process. Use warm or hot water in your washing machine unless... -
Removing odors from a front-load washer with the Clean Washer cycle (on control panel)
... the door open after each cycle to allow for details. Order your Use and Care Guide for better ventilation and drying of liquid chlorine bleach to maintain washer freshness. This procedure helps keep odors from the washer before beginning the cleaning process. Do not add detergent or other laundry products...
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