Western Digital WD6400AACS Support Question
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Question posted by rbartwork on June 5th, 2010
Dead Wd Hd
Here’s my issue. I accidentally plugged my laptop transformer into my wd external drive. After i’d realised my mistake i took it out and plugged the correct one in. Nothing. Thought and hoped maybe it was the cicuit board on the caddy that was damaged so bought a new caddy and fitted the hd in that. Nothing although when i take out the hard drive it now makes the bing bong noise as if it’s recognising there’s something there which it didn’t do before. My question is has anyone had this problem and is it fixable. As i didn’t know what the issue was i tried the freezer but this didn’t work. I can only assume it’s the board on the drive that’s damaged. Is there any way of checking this or indeed replacing the board. Help
Current Answers
Answer #1: Posted by oriolesmagic on August 9th, 2010 7:19 AM
If it makes the bing bong noise it should pick up the external hard drive. The issue could be related to a drive letter conflict. Right click on My Computer on your laptop. Select "Manage". This brings up Computer Management window. Select Storage > Disk Management. On the right hand side right click on your external drive letter and select "Change Drive Letter and Paths". Highlight the drive letter in the next window, select "Change..." and select a new drive letter (like L: or M:). Your external drive should now be accessible.
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