Western Digital WD5000AVVS Support Question
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Question posted by Agentoneofthree69 on August 22nd, 2017
I Need Firmware Ond Or Drive For Wd5000avds
I have pulled a hard drive out of a segate DVR it works great i just would like to use it as a external hard drive. But for some reason i cant get my computer to read it. It is a Western digital WD5000AVDS. now i did get my dell to read it but my laptop will not and i have dam near tried everything i would apriciate the help please. Im shure being fairly new to the computer building im just not doing somthing right.
Current Answers
Answer #1: Posted by waelsaidani1 on August 24th, 2017 1:02 AM
Updating the firmware on your My Cloud EX2
- visit https://support.wdc.com/downloads.aspx?g=906 insert product name,Download the firmware to your desktop.
- Unzip the file and you will find the actual firmware in this format
- Save this to your desktop.
- Open the Dashboard UI.
- Go to Settings >> Firmware Update.
- Under the section Manual Update, click the Update From File button and a window will open.
- Browse to where you saved the My_Cloud_KC2A_2.xx.xx.bin file and select it.
- You will see a pop up confirming to upgrade your firmware, click Ok.
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