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Western Digital WD1600C032 Support Question

Western Digital WD1600C032 Support Question

Find answers below for this question about Western Digital WD1600C032 - My Book Essential.
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Question posted by Drjpt4847 on November 27th, 2015

My Book Misread By Computer

My computer accesses MyBook but displays it as an empty folder and only 5.9Gb available when it is a 160GB drive. How do I access the entire drive

Current Answers

Answer #1: Posted by hzplj9 on November 27th, 2015 4:46 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

Points: 4,875,710
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My first advice is to download the Western Digital diagnostic from this link.

http://support.wdc.com/downloads.aspx?lang=en

Run the diag and verify the results. If it still responds with 5.9gb then it is probably corrupted and may need to reformatted. If it will not reformat then another utility will low level format the drive. I use this. Only $3.30 for full use or a slower free version. (150gb takes 3 hours)

www.hddguru.com/software/HDD-LLF-Low-Level-Format-Tool/

This will reformat the drive. No data recovery after that I'm afraid.

Answer #2: Posted by MightyMiroWD on November 30th, 2015 2:07 AM
MightyMiroWD

Member since:
July 30th, 2014

Points: 25,610
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Hi Drjpt4847!

I agree with run a test with Data Lifeguard Diagnostics and see what the results will be.

If they're not good and you have an information stored on the drive that you want to retrieve don't reformat it, but rather contact a data recovery company and see if they can help you out with that. Here's a link with WD data recovery partners you can take a look at:

http://products.wdc.com/support/kb.ashx?id=myOxr7

Hope this helps and best of luck!


An official WD representative

www.wdc.com

Related Western Digital WD1600C032 Manual Pages

Quick Install Guide (pdf) - Page 2

...driver installer onto your computer desktop. When finished, a menu displays a list of choices including WD Backup™ and free Google...pack (SP) and updates. Double-click the Mac folder, then double-click the WD Button Manager Software ...onto your system. Installing the Drive Windows 1. Double-click the My Bookdrive icon. 4. Connect the drive's power cord and USB cable...
Quick Install Guide (pdf) - Page 3

...backup options and supported file types, is readily available in Windows 98SE (FireWire) Answer ID 34 207 1364 291 1201 1049 **This WD drive is now shut down before the power light ...light turns off (Windows) 1. Windows 2000 and XP users can be accessed from the external drive „ install, partition, and format the drive in the online help . Information on a PC and a Macintosh computer...
Quick Install Guide (pdf) - Page 4

... sole warranty and is Stock No. 004-000-00345-4 available from whom you need additional information or help during the ...FCC Rules. and WD, the WD logo, WD Backup, My Book, and Safe Shutdown are designed to provide reasonable protection against harmful...20.4467651 Europe/Middle East/Africa Western Digital 20511 Lake Forest Drive Lake Forest, California 92630 U.S.A. Other marks may be rectified ...
Product Specifications (pdf) - Page 1

... YO WD understands the importance of course! WD's My Book Premium is the way to go. Back up specific folders, or back up all your photos, and simplify Web searches with a few simple steps. you get both interfaces on a shelf. High quality hard drive - Search your drive, manage your files with included Google software. Intelligent...
Product Specifications (pdf) - Page 2

...Book, Premium Edition, WD Backup, SmartPower, and FIT Lab are registered trademarks; Total accessible capacity varies depending on lead, mercury, cadmium, and other companies. External Storage My Book... 18037 11657 0 7 18037 11658 7 7 18037 11712 6 7 18037 11714 0 1WD hard drive products manufactured and sold worldwide after June 1, 2006, meet or exceed Restriction of Hazardous Substances...

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