Vtech InnoTab Pink Interactive Learning App Tablet Support Question
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Question posted by Angelcody on June 28th, 2014
The Innotab Cd Says That The Innotab Is Not Connected To The Computer When It
is why is it saying that
Current Answers
Answer #1: Posted by freginold on September 22nd, 2014 6:01 PM
According to the user guide, if it's not showing that it's connected when you think it should, it's likely either because of a bad USB connection or because the Innotab is connected to a USB hub rather than to a computer. For the first case, unplug and reattach the USB cable to both the Innotab and computer and see if that makes a difference -- if it doesn't, try a new USB cable if possible.
For the second case, you'll have to connect the Innotab directly to your computer -- you can't attach it to a USB hub and then attach the hub to your computer.
If you've tried the above solutions and the problem is not resolved, contact VTech tech support at 1-800-521-2010.
For the second case, you'll have to connect the Innotab directly to your computer -- you can't attach it to a USB hub and then attach the hub to your computer.
If you've tried the above solutions and the problem is not resolved, contact VTech tech support at 1-800-521-2010.
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