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Vonage VDV21-VD Support Question

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Question posted by jstevenfarmer on August 13th, 2010

Can Not Find Ip

Box bounces between "retreving ip address", "powering up" and "connecting to the internet"

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Related Vonage VDV21-VD Manual Pages

User Guide - Page 10

... when start -up is like a street address, it back in the IP network. Internet Connect Error [Code 002] Check if your Internet is connected. Most modems have a light that should be cleared up is complete, this problem, simply pull the power cord out of the back of your LAN. With the Internet connection type of a web browser and navigate...
User Guide - Page 12

...The Internet IP Address displays under the heading "Internet Connection Status". 2. View the Terms of the following errors occur: • Your cable ISP assigns static IP Addresses, you enter the assigned IP Address exactly...UI from the V-Portal's Web UI. Unplug power connector and plug it in "How do I setup a Static IP Address connection?" Login to 12 Section 11 which explains limitations ...
User Guide - Page 32

...'s Ethernet port? Want to the Internet and you are assigned by your LAN using a Static IP Address for the V-Portal, discover the V-Portal's IP Address by visiting the Vonage website at the main menu and choose System > Device Info. If your V-Portal has trouble connecting to know the IP address, subnet mask, default router, and DNS server settings for...
User Guide - Page 33

...used for Vonage calls, use this setting. Since Vonage phone calls use the same Internet connection as gaming or posting photos to a website, you might want to make the ... Start at the main menu and choose System > Network Info > Ethernet Port. The IP address, subnet mask, default router, and DNS servers will take approximately 30 seconds to the V-Portal, these settings may ...
User Guide - Page 43

... router (for both cable and DSL Internet connections) that uses DHCP on the Internet needs an IP address so the data for Dynamic Host Configuration Protocol. Every residence has a street address so...the box. Every device on the Ethernet (LAN) port. (This includes a DSL modem with a little guidance from the Help portion of connection to use when you a specific IP address to the Internet" ...
User Guide - Page 44

...and then choose the Connect to the Internet sub-menu. If you did not specifically configure to use different IP Addresses for every device connected to the router, then your router uses DHCP. In... most cases, your Vonage device requires no value is the easiest Internet connection to setup. ...
User Guide - Page 45

... MTU setting used by cable ISPs, but are installing behind an existing router. Adjusting the MTU size is used . To setup an Internet connection using the default value unless your ISP uses Static IP addresses. This information is helpful in addition to the IP address assigned by your ISP, you will need the following screen will be...
User Guide - Page 49

...a DHCP Server, for example if you had previously configured your V-Portal to work as a router. Remember, an IP address is like to connect an additional device, such as a DHCP server. Pay particular attention to 49 Section 11 which...will function properly right out of the box because your V-Portal is pre-configured to function as a PC, video game console, router or DVR, to the Web UI.
User Guide - Page 50

... Subnet Mask - The default DHCP Server Subnet Mask is router. When the lease time expires, a new dynamic IP address will need to manually configure Static IP addresses onto all the devices you are required to enter a user name and password. You will automatically be allowed connection to the Web UI and make changes. It is recommended...
User Guide - Page 58

... (computer or router) you want and not all the ports as a DMZ Host is no need to and from the public Internet. This may be useful if a user wants to use some ISPs register the MAC address of that screen: • Enter the DMZ Address - The Port Setting screen will be directly connected to your...
User Guide - Page 61

... use Static IP Addresses. The IP Filtering section is a power outage. NOTE: You only need to re-configure your IP Filtering settings every time your devices received new IP Addresses. Setting Up IP Filtering To setup IP Filtering: From the home page, click on a specific IP address. Vonage V-Portal User Guide IP Filtering allows you to block access to the Internet based on...
User Guide - Page 64

...option enabled. Click on a network. Pay particular attention to one particular IP Address. When the Blocked Connections option is selected on Warranty, Remedy and Liability. This option detects and ... the LAN and the Internet. Vonage V-Portal User Guide • Filter Proxy A proxy is a computer that acts as a bridge between your computer and the Internet. This option detects and...
User Guide - Page 65

...visit and for how long. Parental Controls The Internet is a big part of the features, • Click the Enable box next to help parents determine which explains limitations on...IP Address or MAC Address), parental controls restrict access based on Warranty, Remedy and Liability. We recommend that only users with advanced networking knowledge change these settings may interrupt your Internet ...
User Guide - Page 77

...enabled under the supervision of your ISP to connect to be used through the device so that requires UPnP. • PPPoE PassThrough -allows PCs connected to your LAN to 77 Section 11 ...For example, if the IP address of the Internet port of your Internet browser. View the Terms of your V-Portal is displayed: • To enable a Network Option, click the Enable box next to share your...
User Guide - Page 81

... we've simplified the options. You can set priorities based on IP address or port range. For example, let's say your V-Portal: From...Web Browsing • Email • Streaming Media • VPN The Power User tab gives you the ability to "fine tune" your QoS ...Vonage V-Portal User Guide • Click the checkbox next to the Router Values field. • Click the Apply button • Wait for...
User Guide - Page 89

... . Router IP Address: The default Gateway IP address. MAC Address: This is the MAC address of Internet connection you have a PPPoE Internet Connection, the following information is displayed: IP Address: The IP address assigned to the V-Portal. Router IP Address: The default Gateway IP address. Section 4 displays information if you have a Static IP Address Internet Connection, the...
User Guide - Page 92

...the Ping Interval field. • Click on the Abort Test button. You can clear the results box by clicking on the Start Test button. View the Terms of Service by visiting the Vonage website at... any time by clicking on Warranty, Remedy and Liability. Vonage V-Portal User Guide • Enter the IP address you want to ping in the Target field. • Specify the size of the packet, in bytes...
User Guide - Page 102

...VPortal's Web UI from a computer connected to websites on the Internet. Yes, you to limit your ...directions are needed. No separate routers are provided on your game box, you to your V-Portal through...address bar of a web browser and navigate to the yellow Ethernet port of the Parental Controls page provides directions for protocols such as a standard security measure. Connect a router...
User Guide - Page 109

...). Removing the firewall protection also allows the computer to be familiar with. It is animation. It maps Internet domain names to HTTP cookies. These other devices on a network dynamically assign temporary IP addresses to the Internet browser on your computer each time you access the web site. View the Terms of this functionality is...
User Guide - Page 111

... allows one VPN to be allowed to remain connected to determine if a particular IP address is present on Warranty, Remedy and Liability. PPTP allows companies to extend their current IP Address. Router A network device that use to gain access to communicate. SMTP is a unique number that uses the Internet to 111 Section 11 which explains limitations on...

Vonage Knowledge Base Results

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  • Vonage Support - Vonage V-Portal Web User Interface
    ... in page displaying an error message indicating there is ready to make changes. We recommend using Static IP, in . Static IP addresses are installing behind an exiting router, you will remain the same. When you setup your Internet connection for a particular user or perhaps delete a user. If this section. Remember, that if you are installing behind...
  • Vonage Support - How do I enable PPPoE on the Motorola VT1005?
    ...IP addresses dynamically. If you have a router with no configuration on the Motorola VT1005, perform the following fields are NOT using a router in the DNS server IP address... this box, and...Internet Explorer is an example of your broadband provider, check this article help you do I was not the answer I enable PPPoE on the Motorola VT1005? Type the Static IP Address and IP addresses...
  • Vonage Support - What are the common Vonage V-Portal LCD error messages, and how do I resolve them?
    ...connect your cable/DSL modem. Check to see if you have power cycled your V-Portal, check with your home, fix the short before accessing the Internet. You are required to the Internet, but the static IP address... as a V-Portal, router, computer, or printer, in your cable modem, wait for 30 seconds, and plug it back in . If the displayed IP address does match the one ...

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