Question posted by backwardwriter on September 3rd, 2010

Sending / Receiving Text Messages

My daughter has a Virgin Mobile phone and is NOT receiving any text messages sent to her.  She has tried sending herself a text message and she has not reveived it either. She was able to send and receive earlier today.

Current Answers

Answer #1: Posted by Anonymous-17758 on September 3rd, 2010 8:38 PM
This answer was accepted by the poster of the original question.
Anonymous-17758

Member since:
September 3rd, 2010

Points: 1,130
1,130
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Virgin mobile had a system outage. I have heard 10pm central time or at the latest monday. Im share your frustrations very much so.

Answer #2: Posted by dbademian on October 30th, 2010 3:46 PM
dbademian

Member since:
October 30th, 2010

Points: 200
200
points
My son was having the same problem.  It happened several times.  I finally got someone at tech support who could help me and informed me that he had too many in his inbox.  Once he deleted the inbox and restarted the phone, all his other messages came through.  She said you should keep your inbox to 20 messages or less.  Hope it helps!

Answer #3: Posted by Caitmurray on May 13th, 2013 11:02 PM
Caitmurray

Member since:
May 13th, 2013

Points: 0
100
points
Virgin Mobile uses phones with a limited amount of internal storage.  Once their phones reach it's limit, they cannot recieve any more.  Have her delete all of her text messages.  Makes sure she clears them around 100 or so.  Also make sure she is storing her photos to her sd card.

Answer #4: Posted by anita08aguilar on February 16th, 2011 4:38 PM
anita08aguilar

Member since:
February 16th, 2011

Points: 80
80
points
She has to call virgin mobile from her house phone and keep her phone on. She will be given some digits and codes to enter on her phone. After that her phone will work properly! I had this issue and it was solved now I am able to do anything.

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