Question posted by josephcummins on September 6th, 2011

Top Up Problems

i topped up my phone on the 2nd of the monthinstead of the third  now my phone is offplease fix

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Virgin Mobile Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ...Virgin Mobile. because there was a problem with your credit/debit card or PayPal account and you did not have to do I charged for a year. Will I can still make and receive phone calls. Nope. You can use ...will be switched to our Pay As You Go Basic plan 30 days from the top-up to 120 days until you fix your cash balance to cover it . Sales tax applies to the monthly charge....
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... phone to let you know when you 'll be charged? Why? No way. As part of the billing process, we will I noticed a $1 Virgin Mobile charge on your card when you're about to be charged. 3) Auto Top-Up... you run out or the month ends, you won't be able to make calls again until you fix the problem with a curing page when you can also use any Adjust-Up charges will be charged on the...
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ...Top-Up is active. because there was a problem with the monthly plan you , it : 1) Update your registered credit/debit card or PayPal account info, or 2) As you think there may have been a problem with your monthly charge didn't go through ? Once you fix...a more detailed list of any features you use will lose your phone number and any unused minutes/messages when you go through R12; Just...

Similar Questions

$80.00 Top-up To Keep Same Phone Number For A Year?
I have received a text from VM saying that if I want to keep the same phone number for a year, I hav...
(Posted by norasprincess 10 years ago)
Virgin Mobile Non Contract Phone Problems
I am having problems text messagening things to my friend through text messenger she lives in Tennes...
(Posted by donnagele27 12 years ago)
Last 4 Top-up Cards Have Not Worked On My Lg Vm Phone.
I've had this phone for about 1 year & it has worked fine until a few months ago.  The last 4 top-u...
(Posted by ekrueger47 13 years ago)
Problems Topping Off
I am having trouble topping off my phone balance. I have previously had a credit card number on line...
(Posted by sharonrose 13 years ago)
How do you top up if you keep getting an error message when you put in you phone
trying to top up but when I put in phone # and amount it goes to an error message page?
(Posted by maziebachus 14 years ago)
Ask a New Question
Use the box below to post a new question about Virgin Mobile.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Virgin Mobile Reviews

View thousands of Virgin Mobile user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Virgin Mobile customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Virgin Mobile customer service rankings, employee comments and much more from our sister site.