Problems Topping Off

I am having trouble topping off my phone balance. I have previously had a credit card number on line and top offs were automatic. Now this does not seem to be working.

I Know the Answer!

I have the same question
Request More Information

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Virgin Mobile Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Virgin Mobile Help for Prepaid Cell Phone and Plans
... trouble with your Starter Pack runs out. So if there's a problem with your card or you delete it 's still a good idea to Top-Up your service working credit or debit card registered with Virgin Mobile. Starter Pack is "Starter Pack"? Yes. Basic Rate plan, you only add $15 every 90 days. Do I save? To update your balance hits...
Virgin Mobile Help for Prepaid Cell Phone and Plans
.... Can my account ever expire? Guess what? Or, pay from your phone or here on the Web through (because there was a problem with your credit/debit card or PayPal account, or because there wasn't enough in your balance to cover the charge), your service working . To keep talking. State and local sales taxes, federal and state...
Virgin Mobile Help for Prepaid Cell Phone and Plans
...your cash balance to get in your phone to let you know when you fix the problem with us . When/How will I have a problem charging your credit card or Paypal account, we 'll charge that card. I... What happens if there's a problem with us right away. If that happens, you'll lose your phone number and any remaining minutes left in to the Auto Top-Up settings you 're charged for...