Phone Service..

Virgin moblie took payment for month feb ,due feb 4th 2014.Virgin moblie payment was clear showing payment for feb made. At this virgin took my money ,did not give me credit and virgin mobliev decided to change my number without any input from me. yOU GOT MY MONEY AND i GOT NO SERVICE AND YOU CHANGED MY NUMBER. nOW i HAVE TO GO BUY ANOTHER PHONE.cAUSE THIS ACCOUNT HAS BEEN ALTERED. ENJOY YOUR FREE MONEY. AND TAKING MONEY AND NOT RENDERING SERVICES PAID FOR.How good you must feel.

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Answer #1: Posted by BusterDoogen on February 12th, 2014 1:39 PM

BusterDoogen

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HelpOwl is a helpsite & has no affiliation with VM, I suggest you contact CS@ 888-322-1122: Press #, then 3, then 5, then keep pressing 0 until it transfers you. EXISTING CUSTOMERS Enter phone number, press 4, press 2, press 2... someone will then answer your call; you should express your frustration & get a resolution for your problems!

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... hold the up to fix your monthly charge. You can keep money in your next month starts. like how much you can get a more detailed list of your monthly charge (plus tax and surcharges) You can change plans as your credit/debit card or PayPal account, please call Virgin Mobile At Your Service right away at 1-888-322-1122...