Question posted by grace112043 on March 4th, 2015
Why Cant I Talk Yo Some One At The Airport I Have A Complaint And I Dont Have Al
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Current Answers
Answer #2: Posted by latempe28 on March 5th, 2015 7:35 PM
Believe me, I know it can be frustrating when you desperately want to speak with someone at the airline, but the only available means of contact are through their central reservations call centers. Airlines can't allow their airport telephone numbers to be available to the public because the staff at airports are responsible for checking in, boarding and deplaning passengers & their baggage. They simply don't have the resources to handle incoming public calls.
The only way to file a complaint with US Airways is via their Customer Relations Department. Here is the website link:
http://www.usairways.com/en-US/contact/customer_relations.html
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