Toshiba Satellite P55-A5312 Support Question
Toshiba Satellite P55-A5312 Support Question
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Question posted by cbeimer82 on May 28th, 2015
Random Keys Stay Pressed
keys are staying pressed down, I have pulled each key to clean it and under it. Seems like more and more keys are starting to do it, at first it was just o now it is o,s,I,k what can I do to fix it. I was told that I can factory reset it, a tech looked at it and could figure it out. He said replacing the keyboard would not help. If anyone can help me I would appreciate it.
Current Answers
Answer #1: Posted by TommyKervz on May 29th, 2015 4:56 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Replacing the keyboard is the best solution to take for a problem like this. I also suggest that you should replace it. replacement instructions here http://www.laptopkeyboard.com/Guides.php/Toshiba/Satellite/P55-A5312%20(Backlit)/JKBTP55T
Related Toshiba Satellite P55-A5312 Manual Pages
User Guide - Page 45
... down your computer
1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge.
2 When the Windows® charms appear, click or touch the Settings ( ) charm. If you to lose your work.
Pressing the power button before shutting down...
User Guide - Page 49
... Shut down option
Power
(Sample Image) Shut down
4 Highlight Shut down while holding the Shift key, and then click or touch the Shut down option.
Do not remove the memory module while ... panel's storage drive light and the drive in-use light are off. Getting Started Adding memory (optional)
49
Pressing the power button before shutting down the Windows® operating system could hang up...
User Guide - Page 51
... any contact with its connector. notch latch
connector
latch key
(Sample Illustration) Aligning the memory module with the socket
14 Firmly press the memory module into the memory slot's socket at ...with the matching key in the side of the socket. Position the module toward the socket, aligning the connector's notch with the corresponding cutouts in the socket. Getting Started Adding memory (...
User Guide - Page 55
Getting Started Removing a memory module
55
6 Turn the computer right side up squarely with any object. In this :
Press the ( ) + X keys, and then click System. Never place your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in ...
User Guide - Page 60
... flash drive, connect the USB flash drive to external media using , and then press the ENTER key.
5 A warning screen appears, stating that you created are not restored during this process.
The ... be deleted and rewritten.
60
Getting Started Recovering the Internal Storage Drive
If you have created to your computer.
3 Turn on your computer while pressing the F12 key on your keyboard.
User Guide - Page 72
... will automatically detect the external display device.
72
Getting Started Using external display devices
Connecting an external monitor or projector...the external device only, or both simultaneously.
The quickest way to change the display settings by pressing the ( ) + P keys, or by configuring the display properties settings.
NOTE
Some modes are only available with the monitor...
User Guide - Page 73
...
NOTE
The ( ) + P keys navigate through the options without activating a selection.
NOTE
You may need to adjust the video settings. Adjusting the quality of the external display
To obtain the best picture quality from your television (or other video display device), you may also use the F4 key, and then press ENTER to activate...
User Guide - Page 79
... may be equipped with a 10-key keyboard, depending on the 10-key keyboard To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key.
(Sample Illustration) PRTSC key on your model.
Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys.
(Sample Illustration) Keyboard
(Sample Illustration...
User Guide - Page 80
... and turns off . For more information, see "Exploring the Start screen" on page 107
❖ Application key-Has a similar function as the secondary mouse button
Backlit keyboard
...key, function keys marked with the Fn key) are the 12 keys at the top of the keyboard.
(Sample Illustration) Function keys
F1 through F12 are called function keys because they execute programmed functions when pressed...
User Guide - Page 87
... of media, use it clicks into the optical disc drive and the Auto-Run feature does not automatically start your computer's detailed specifications at support.toshiba.com.
If this , follow these steps:
1 Press the ( ) + E keys.
2 Double-click the optical disc drive icon.
For more information regarding supported optical media formats please refer to...
User Guide - Page 130
... conditions for ODD tray lock
❖ SATA-Allows you to set conditions for the built-in Sleep mode, press the ( ) + P keys to toggle the display. For more information, see "Directing the display output when you turn on the computer"... If data does not appear on a portable audio device using after starting in display
NOTE
When the computer restarts, it remembers the last configuration.
User Guide - Page 144
... options
Choosing this option presents you with another set .
❖ Enable debugging mode Starts Windows® in the event they have been improperly set of the options found on...; Enable low resolution video mode Restarts Windows® using a specific image provided by pressing the F8 key during startup Automatic Repair This feature automates the repair process. This allows you to use...
User Guide - Page 146
...Fixing a problem with and follow the on which interface you are in:
❖ Start screen-Type Help and Support
NOTE
As soon as you begin typing, the search feature automatically begins.
❖ Desktop-Press the F1 key..., the online Help can assist you need help you
If the operating system has started properly but you still have a problem using Device Manager can connect to Support Online...
User Guide - Page 150
...? Refer to this site often to stay current on page 98). To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key.
Is your computer, or visit the... device that came with your software using a different make of the entire screen, press the Fn + PRTSC key. Refer to the documentation that takes its ability to begin with the computer. Is ...
User Guide - Page 151
...their solutions:
The screen is blank. If this , press F4. HINT: Pressing the F4 key several times will advance you are using the built-in...plugged into effect. To do this does not correct the problem, press F4 again to return the display priority to activate the screen....Change the visuals and sounds on the external monitor.
❖ Press F4 to make sure the display priority is not set for ...
User Guide - Page 156
...not.
Sound system problems
No sound is feedback between the microphone and the speakers. Try pressing the F11 key to a working power outlet, turned on and ready (on line). Adjust the volume ...the printer has plenty of the most common printer problems.
The printer will not start printing when there are just two or three sheets of the drive when you are using external headphones or speakers...
User Guide - Page 158
... your network. NOTE
To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" on the same network, verify that the computer has a useful
IP address...; adapter is recognized by Windows®.
1 From the Start screen, type Cmd.
2 Click Command Prompt.
3 Enter IPCONFIG/ALL, and then press ENTER. If, for each active network adapter will
be ...
User Guide - Page 164
Before installing anything goes wrong, you will clean up anything that the installation process introduced.
❖ Back up your critical data (see the section titled restore ...164 If Something Goes Wrong Develop good computing habits
For additional Help, while in the Windows® Desktop screen, press the F1 key to the installation, undoing any files from them.
❖ Do not guess -
User Guide - Page 167
... Wrong Other Toshiba Internet Web sites
Contacting Toshiba
Toshiba's Technical Support Web site
For technical support, or to stay current on the most recent software and hardware options for your computer, and for Toshiba laptop users
Toshiba's worldwide offices
Australia Toshiba (Australia) Pty. Other Toshiba Internet Web sites
toshiba.com us.toshiba...
User Guide - Page 172
... previous track. This TOSHIBA Function key decreases the volume. To enable/disable the touch pad press F5.
When volume mute is enabled, no sound will come from the speakers or headphones.
Media buttons
This TOSHIBA Function key allows you to restart playing the current track or go to start playing or pause the media...
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