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Toshiba Satellite C655D-S5202 Support Question

Toshiba Satellite C655D-S5202 Support Question

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Question posted by gudan on July 29th, 2014

Toshiba Satellite C655d-s5202 Will Not Boot

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Answer #1: Posted by freginold on June 3rd, 2020 11:32 PM
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)


If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.


The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to buy a new laptop than have the motherboard repaired or replaced.


For information more specific to your model, see the Troubleshooting section of the user guide (pages 164-166). You can download the user guide here if you don't have it.

Related Toshiba Satellite C655D-S5202 Manual Pages

User Manual - Page 1

Satellite® C640/C650 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 157 in this guide. GMAD00246010 03/10
User Manual - Page 2

... WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. Wash hands after handling. Model: Satellite® C640/C650 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer.... 2 Handling the cord on the hard disk or other damage. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY...
User Manual - Page 3

...antenna. ❖ Increase the separation between the external devices and the computer's ports. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE ...TV reception. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. Operation with the FCC Class B limits may cause...
User Manual - Page 4

... appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. The REN is also compliant. Contact either: ❖ Toshiba's Support Web site at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with the applicable FCC part 68 rules and requirements adopted...
User Manual - Page 5

... makes it unlawful for which charges exceed local or long-distance transmission charges.) If Problems Arise If this change. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at the top or bottom of each transmitted...
User Manual - Page 7

...use due to its operation in the United States for harmful interference to co-channel Mobile Satellite systems. High power radars are designed to 5.25 GHz frequency range. 7 3 The...interoperable with any such problem, immediately turn off your network connection. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are allocated as defined by the Institute of ...
User Manual - Page 8

... used in strict accordance with the manufacturer's instructions as harmful. Regulatory Information The TOSHIBA Wireless LAN Mini PCI Card must not be co-located or operating in the user...safety standards. The level of wireless devices in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is far below the FCC radio frequency exposure limits. These standards...
User Manual - Page 9

... installe a l'exterieur, il doit faire l'objet d'une licence. Equipment (or its operation in excess of Health Canada limits for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of this device. This device is restricted to indoor use due to its transmit antenna) that...
User Manual - Page 10

... appropriate facilities for our products. Although the initial emphasis is in Europe, Toshiba is intended to protect the quality of the environment and human health through ...Directive requires producers of electrical and electronic products put on recycling and reuse. This product is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. If the product's battery or accumulator contains ...
User Manual - Page 12

.... 2 DS: This equipment uses DS-SS modulation. The frequency bandwidth of mobile object identification systems (premises radio station and specified low-power radio station). 1. Contact TOSHIBA Direct PC if you have problems with interference caused by this equipment, ensure that of this equipment may operate within the same range as industrial...
User Manual - Page 13

... or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only. TOSHIBA Direct PC Monday -
User Manual - Page 22

... computers. When you should experience any product with Bluetooth wireless technology that is a new innovative technology, and TOSHIBA has not confirmed compatibility of your Bluetooth or Wireless LAN. If you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. Bluetooth wireless technology...
User Manual - Page 23

.../Regions for use this equipment except in the countries/regions in the following table. Do not use (Bluetooth® wireless technology) Bluetooth® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table.
User Manual - Page 24

... and committees of energy emitted by consumers. Nevertheless, the Bluetooth Card from TOSHIBA is minimized. In some situations or environments, the use of Bluetooth wireless ...organization. These situations may be used in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is much less than the electromagnetic energy emitted by the...
User Manual - Page 28

... word mark and logos are registered trademarks of SD Card Association. 28 Trademarks Satellite is a registered trademark of Atheros Communications, Inc. Atheros is a registered trademark of Microsoft Corporation in and recycling programs. For details, please visit www.laptops.toshiba.com/green. Other trademarks and trade names are either registered trademarks or trademarks of...
User Manual - Page 72

Click Yes to continue. 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default...warning screen appears, stating that the drive has been recovered. 9 Press any key on the keyboard to restart the computer. The boot menu displays. 4 Using the arrow keys, select the DVD option or the USB Flash option, depending on which type of the...
User Manual - Page 73

... screen: ❖ Delete all data and partitions from the internal storage drive: 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media. ❖ To access...security purposes. Using the arrow keys, select the DVD or USB Flash option on the boot menu, depending on the drive, including the partitions. Getting Started Erasing the Internal Storage ...
User Manual - Page 127

...program of a battery pack by burning or by placing them . For details, please visit www.laptops.toshiba.com/green. For more information and for details regarding where to recycle old batteries or how ... compliance with your local government authority for drop-off locations, visit www.rbrc.org or call Toshiba at: (800) 457-7777. Failure to explode and/or release caustic liquid, both which ...
User Manual - Page 152

... pressing the power button. NOTE Since the system is the TOSHIBA configuration management tool available through the Windows® operating system. The TOSHIBA HWSetup screen appears. (Sample Image) TOSHIBA HWSetup screen - 152 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is a quick-booting system, you to power on the computer, then quickly pressing...
User Manual - Page 181

... at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com laptops.toshiba.com accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm pcsupport.toshiba.com acclaim.toshiba.com laptopforums.toshiba.com Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the...

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