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Question posted by gastonmaheux on March 10th, 2021

Microphone Not Working

I installed win 10 on a Toshiba PSL T6C - 00V002. The microphone don t work.the webcam is ok. IF I connect an external webcam with microphone it works fine.So, why my internal microphone doesn"t work ?Thanks for help.

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Answer #1: Posted by techyagent on March 11th, 2021 5:53 AM

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techyagent

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The information below is designed to help if your microphone is not working properly. This does not cover problems related to specific programs or third-party hardware.

If your laptop microphone is not working properly, ensure it is not disabled:

Windows 10 and Windows 8, press the Windows key and type "sound. In Windows Vista and Windows 7, open the Start Menu and type "Sound" in the search field.
Select Sound from the results.
Select the RECORDING tab and select the desired microphone.
Click Properties to view and modify settings.

Reloading the sound driver may resolve this issue.

In Windows 10 and Windows 8, hold the Windows key and press the 'x' key to open a menu in the lowerleft, then select "Device Manager. In Windows Vista and Windows 7, open the Start Menu and type "Device Manager" in the search field. Select Device Manager from the results.
Locate and select Sound, Video and Game Controllers.
Identify the sound devices.
Right-click on each one and select "Uninstall".
Reboot the computer.
Your drivers will automatically install. Third-party drivers may need to be reinstalled manually.

Information in the link below can also assist with adjusting microphone volume.
Click here to go to Microsoft's web site for tips on adjusting microphone settings.

Thanks

Techygirl

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