Question posted by mssandy1959 on October 7th, 2013

Transfer Service To New Phone

I have straight talk phone that I purchased about three years ago. I started having problems with it so I went back to Walmart a couple of days ago and purchased a new phone. The first phone was with sprint service. I automatically had the monthy payment processed through a credit card. The new phone I just purchased - has verison service. When I try to use the phone - it tells me that I need to pay for the service even though it has already been paid. How do I correct this? The last payment was made on the 25th of October.

Current Answers

Answer #1: Posted by TheWiz on October 8th, 2013 3:53 PM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

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You will need to call your wireless provider and ask them. I assume it's currently Verizon Wireless judging by your question so here is their customer service number: (800) 922-0204.

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