Question posted by ttrojnar on September 14th, 2015
Why Is An App Not Supported?
i have asamsung s2. all of the sudden my devicewon't let me access the bank of america app. i receive message your device no longer supports this app. how do i fix?
Current Answers
Answer #1: Posted by TechSupport101 on September 14th, 2015 9:20 AM
Very strange as the App requires a minimum Android version of 4.0 and the Galaxy SII is to be running Android 4.1 (do confirm this as it may be the cause of your issue - Settings > About Phone > Android version). Also try uninstalling the app and reinstall it from here https://play.google.com/store/apps/details?id=com.infonow.bofa&hl=en and observe. If all else fails, contact the bank's customer service center or visit your nearest branch.
Answer #2: Posted by SaraST on September 15th, 2015 7:05 AM
Hi ttrojnar! Our apology for this matter. I work with Straight Talk Wireless. I noticed your complaint on this blog and I want to help you. Just send me your name, contact number and your phone serial number or cell number and we will resolve your issue right away. Please copy and paste your comments from the blog and include it in your email. Email your information to [email protected] or you can chat with us live at http://bit.ly/16DrgbW.
Sara
Straight Talk Wireless
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