Question posted by marinapreste97 on July 27th, 2014

I Have A Zte Majesty With Unlimited Data Through St Raightalk. However I Am Gett

I have a zte majesty through straight talk with unlimited data. However I am vetting low data warnings. I turned these off in settins but my internet is very slow and videos/Pandora no longer will load or work. Please help I've had this phone only two weeks and already problems.

Current Answers

Answer #1: Posted by TheWiz on July 28th, 2014 8:09 AM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
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You've run out of data so they're throttling your speeds. You do get "unlimited" data but your data speeds will be significantly reduced after 3GB.

"30 day Unlimited Plans include 3GB of high speed data per 30 day cycle. After 3GB, your data speed will be reduced for the remainder of the 30 day cycle. High speed data is restored once a new 30 day service plan is added."

Source

Answer #2: Posted by SaraST on July 28th, 2014 1:24 PM
SaraST

Member since:
May 16th, 2012

Points: 631,500
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Hi! This is Sara from Straight Talk Wireless. I read your post and am sorry that you are having problems. Please send me your contact information to the following email address [email protected]. We can help you get the problem resolved right away. Please include your name, phone serial number or cell phone number. Just copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

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