Voicemail Icon In Notification Bar Wont Go Away

I bought a Samsung Galaxy sky from straight talk I have been using it for about a couple months no problems. Recently the last time I thought a prepaid card and put it on my account I got a 900 something number texting me and then my voicemail icon won't go away I've looked at different people's Solutions and I don't know how to do it it doesn't work and icon is still there

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Answer #1: Posted by 106lewis on May 16th, 2017 7:12 PM

This answer was accepted by the poster of the original question.

106lewis

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May 16th, 2017

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I used to have this problem with my Samsung. I would listen to my voicemail (even though there were no new ones), and at the very end there's an option to hang up or press * to disconnect. I would press the * button, which ends the call. If this didn't work immediately, then I sometimes had to turn off my phone and restart for the icon to dissappear, but this always worked. Must be a glitch with Samsung phones.

Answer #2: Posted by SaraST on May 18th, 2017 10:17 AM

SaraST

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My name is Sara, and I work with Straight Talk Wireless. Our apologies for the inconvenience. So we can better assist you, please chat with us live @ http://bit.ly/2gQCmUz?caseId=.