Question posted by rls608 on December 5th, 2015

I'm Having An Issue With Receiving Texts From Someone Who Gets Mine.

I have an LG sunrise for straight talk. I have an issue with receiving texts from someone. They receive mine but I do not get theirs. It wasn't an issue before. All of a sudden I don't get their messages. I have unlimited minutes and data.

Current Answers

Answer #1: Posted by waelsaidani1 on December 5th, 2015 12:24 PM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,857
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All Straight Talk phones are text-message enabled. When outside the Straight Talk Service Area Map that feature won't be enabled. To see the Straight Talk Service Area Map.

Alternatively

Verify that 3 to 5 bars are displayed on the signal strength indicator on the top left hand corner of the screen, and that the "You have insufficient funds to send message" is not on your display; otherwise, please contact our Customer Care Center at 1-877-430-CELL (2355).

Answer #2: Posted by SaraST on December 6th, 2015 8:59 PM
SaraST

Member since:
May 16th, 2012

Points: 631,500
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Hi, rls608, my name is Sara and I work with Straight Talk Wireless. I noticed your complaint on this blog and I want to help you. Just send me your name, contact number and your phone serial number or cell number and we will resolve your issue right away. Please copy and paste your comments from the blog and include it in your email. Email your info to [email protected] or you can chat with us live @ http://bit.ly/16DrgbW .

Sara

Straight Talk Wireless

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