Question posted by ronvikki2 on June 20th, 2015
Why Everytime It Storms In My Area My Cellphone Has No Service
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Current Answers
Answer #1: Posted by TechSupport101 on June 21st, 2015 3:09 AM
Storms sadly often threaten signal (though not all places in the same way due to network tower distance/placement) - you therefor might want to consider a signal booster if your area is normally affected in a real bad way in stormy days.
Answer #2: Posted by SaraST on June 21st, 2015 4:20 PM
Hi ronvikki2, my name is Sara and I work with Straight Talk Wireless. I noticed your complaint on this blog and I want to help you. Just send me your name, contact number and your phone serial number or cell number and we will resolve your issue right away. Please copy and paste your comments from the blog and include it in your email. Email your info to [email protected] or you can chat with us live @ http://bit.ly/16DrgbW .
Sara
Straight Talk Wireless
Answer #3: Posted by SudhanshuV on August 20th, 2015 3:36 AM
Please go to the settings of your cell phone. Under NETWORK SELECTION two options will be there:
AUTOMATIC
MANUAL
Select Manual. Now each time your cell phone will go out of service it will prompt you to select an alternate network manually.
It happens probably because during storms or other natural clamity the call volume over service provider network increases drastically and it becomes greater than the actuall bandwidth available.
Sud
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