Question posted by stark1991 on July 28th, 2014

How Does The Refill Service Work

i bought a 45 dollar activation card to start out with. i recently bought a 30 dollar card to refill my service and its telling me the card is not active. Do i have to continuously buy 45 dollar cards ?

Current Answers

Answer #1: Posted by TheWiz on July 29th, 2014 7:57 AM
This answer was accepted by the poster of the original question.
TheWiz

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October 13th, 2011

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Are you using your own phone or one you bought from Straight Talk? I ask because if you're using your own phone, it's not compatible with the $30 plan. You'll need to continue using the $45 plan.

Answer #2: Posted by SaraST on August 1st, 2014 1:49 PM
SaraST

Member since:
May 16th, 2012

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Hi Stark1991! Airitime card can be used only once. You can change your airtime plan every month. However, if you have a smartphone or if you are on the BYOP program, you will be required to refill your service with an Unlimited Plan. For us to further assist you, please send us an email at [email protected].

Sara

Straight Talk Wireless

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