Question posted by VETTESAUTO on March 6th, 2015
Dealing With
I Have 2 Phones On One Cc For Monthly Payments. This Is The 5th Time One Phone Or The Other Receives Message That Re-fill Failed As Cc Declined. Esch Time I Called I Was Assured That The Problem Was Fixed. Yet Here We Go Again. Your Customer Service Sucks . I Am At My Limit And Will Soon Change Carriers If This Time Does Not Correct The Problem.
Current Answers
Answer #1: Posted by SaraST on March 6th, 2015 7:03 PM
SaraST
Member since:
May 16th, 2012 Points: 631,500
Member since:
May 16th, 2012 Points: 631,500
Hi VETTESAUTO! My name is Sara, and I work with Straight Talk Wireless. Our apologies for the inconvenience. So we can better assist you with your concern, please send us an email at [email protected], or you can chat with us live @ http://bit.ly/16DrgbW.
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