Question posted by Anonymous-12565 on November 23rd, 2009

How do I cancel my Straight Talk Service?

Has anyone successfully cancelled their Straight Talk Service and received a refund? I feel like they are giving me the run-a-round!

Current Answers

Answer #1: Posted by eagle271976 on March 17th, 2010 11:33 PM
This answer was accepted by the poster of the original question.
eagle271976

Member since:
March 17th, 2010

Points: 9,030
980
points
Honestly the wont give you a refund at all. Once you bought it you are stuck with it. But you can cancal the account by just letting you account run out of time. For is you run out of time and dont renew, You start over with them, because they will give you new number and start the service. That is why they tell you, that you must sign up and renew before you renewal, date, If you miss the renewal rate even by one day the will make you get new number and start over. It stats this in the fine print of there contract information. On there website.

Answer #2: Posted by grojo on January 24th, 2011 1:17 PM
grojo

Member since:
January 24th, 2011

Points: 150
150
points
You have to call and wait for a rep.  Took 15 minutes today.  After you select #1 for English or #2 for Spanish, then press #4, #4, #2 to get to the waiting list.  Talked to a man with limited English.  He was elpful enough.  I said the ability to un-enroll or cancel should available online and be as easy as it is to enroll.  He said he would recommend that to his supervisor (right).  As far as refunds, no but you could transfer your remaining minutes to a new Straighttalk phone.

Answer #3: Posted by apple47907 on March 14th, 2012 8:54 AM
apple47907

Member since:
March 14th, 2012

Points: 10
90
points
Change your credit card number.  This is literally the only way I found.  There is no way to talk to anyone.   When it says "Press 1 to speak to a live representative" it connects you to 4-1-1 worthless automated garbage.  I spent an hour trying to get in touch with someone.  No success. 

Similar Questions

Puk Key
ok so i bought a galaxy s2 from walmart for your company and i was screwing around with the settings...
(Posted by brainerdj 10 years ago)
Do Not Cancel Service Found Phone 333-4356
(Posted by fpierce8 11 years ago)
Can I Talk To Someone In The Us? A Couple Of Days Ago I Had To Cancel My Service
can i talk to someone in the US? A couple of days ago I had to cancel my service that I have had for...
(Posted by aliytahshalom 12 years ago)
Ask a New Question
Use the box below to post a new question about Straight Talk.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Straight Talk Reviews

View thousands of Straight Talk user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Straight Talk customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Straight Talk customer service rankings, employee comments and much more from our sister site.