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Sony STR-DA5700ES Support Question

Sony STR-DA5700ES Support Question

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Question posted by billvanwinkle on June 22nd, 2014

Str-da5700es Audio-video Sync Issue.

We have a seriously out-of-sync issue when viewing HD programs from Dish. The signal runs from Dish via HDMI to the Sony 5700, then via HDMI from the Sony to our new Samsung UN75F6300. We are using the HDMI 2ARC port on the Samsung and are using a standard HDMI cable, not an HDMI ARC cable. We were watching "Wolverine" last night from HBO, and everytime he hit someone, there would be a thud sound, then followed by the video. I havent been able to locate any instructions on whether the Sony has a "sync" feature, or if it does, how to use it.

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Related Sony STR-DA5700ES Manual Pages

Operating Instructions (Large File - 11.23 MB) - Page 4

... 1866-635-2349 to MORISAWA & COMPANY LTD. and worldwide patents issued and pending. The font type (Shin Go R) installed in this accessory with the supplied remote control. "AVCHD" and the "AVCHD" logo are not specified. See our Customer Agreement for model STR-DA5700ES (the receiver). Patent No's: 5,956,674, 5,974,380, 5,978,762...
Operating Instructions (Large File - 11.23 MB) - Page 8

... the remote control 81 Operating the receiver from another zone (ZONE 2/ZONE 3 operations 82 Using Other Features Using "BRAVIA" Sync features 84 Switching the monitors that output the HDMI video signals 86 Outputting the HDMI signals even when the receiver is in standby mode (Pass Through 87 Switching between digital and analog audio 88 Using other video/audio input jacks .......... 88 8US
Operating Instructions (Large File - 11.23 MB) - Page 30

Video/audio signals DVD player, Blu-ray Disc Player A * A HDMI cable (not supplied) We recommend that you use a Sony HDMI cable. * You can connect any equipment with HDMI jacks If your equipment does not have an HDMI jack, see page 31. 3: Connecting the video equipment Connections required for watching content recorded on a Blu-ray Disc or DVDs To connect equipment with...
Operating Instructions (Large File - 11.23 MB) - Page 38

... content. HDMI features • A digital audio signals transmitted by the receiver" (page 23). • Analog video signals input to the VIDEO jack, or COMPONENT VIDEO jacks can be output from the HDMI OUT jacks while the image is not output correctly. 38US For details, see "Digital audio formats supported by HDMI can be output as HDMI signals. Note on using an HDMI-DVI...
Operating Instructions (Large File - 11.23 MB) - Page 41

... the MULTI CHANNEL INPUT or SA-CD/CD IN jacks, or connect a player which can output DSD signals from the HDMI jack to connect several digital equipment, but cannot find an unused input See "Using other video/audio input jacks" (page 88). 41US Refer to only the COAXIAL SA-CD/CD IN jack on this...
Operating Instructions (Large File - 11.23 MB) - Page 76

... used . • The receiver may play back signals at night. Notes • This function does not work when signals with a sampling frequency of 32 kHz are being received. Using the...following cases. - You can also set the Sound Optimizer function "On" and "Off" using SOUND OPTIMIZER on the audio format. 76US The optimum effect to playback of high volume sound, regardless of the volume...
Operating Instructions (Large File - 11.23 MB) - Page 87

...; If the compatible video format differs between the monitors connected to "On," the input of the receiver is switched in accordance with the "On" setting. 87US You can output the video and audio signals from the HDMI IN jack to the TV connected to enjoy the connected equipment's source on the TV. Using Other Features 1 Turn...
Operating Instructions (Large File - 11.23 MB) - Page 88

... mode appears in the display window. • AUTO Gives priority to digital audio signals when there are selected. Connect the component video jack of the DVD player to the COMPONENT VIDEO IN 1 or COMPONENT VIDEO IN 2 jacks of this receiver when you want to input the video signals from the DVD player. 1 Select "Settings" from one to the other, depending...
Operating Instructions (Large File - 11.23 MB) - Page 89

... of the receiver to the input to which the HDMI equipment is not malfunction. Using Other Features 4 Select the audio and/or video signals you assign an input to any of an HDMI IN jack using the GUI, you can not select the input signals via the HDMI input. or "HDMI AUDIO ASSIGN ?" Notes • If you want to assign an...
Operating Instructions (Large File - 11.23 MB) - Page 91

... the "ES Remote" application software. Using Other Features Notes • When you assign the digital audio input, the INPUT MODE setting may change automatically. • When you assign a video input to the component or composite input, and an audio input to the HDMI input, component or composite video signals are output from the COMPONENT VIDEO MONITOR OUT jacks or the MONITOR...
Operating Instructions (Large File - 11.23 MB) - Page 107

...be output. x Off x Auto 1 This function is Sony proprietary technology that allows low quality digital audio signals and analog audio signals to the dual audio of the main language will be played back with a... EX, Dolby TrueHD, DTS 96/24, DTS-ES Matrix 6.1, DTSHD Master Audio, or DTS-HD High Resolution Audio signals are being output via a USB device, or a home network. • This...
Operating Instructions (Large File - 11.23 MB) - Page 108

... Mode" (page 75). 108US x Auto The dynamic range is selected. - A/V Sync (Synchronizes audio and video output) Lets you use a large LCD or plasma monitor or a projector. "2ch Analog Direct" is not compressed. However, when other format are output from the HDMI IN jack are selected, only PCM signals are received, set to "PCM," the start of...
Operating Instructions (Large File - 11.23 MB) - Page 110

...to HDMI OUT jacks. • If you convert the resolution of analog video input signal in the "Resolution" menu, the images from ZONE 2 ZONE 2 VIDEO COMPONENT OUT jack VIDEO OUT jacks COMPONENT VIDEO IN z z jacks VIDEO IN jacks z z COMPONENT VIDEO IN z - jacks VIDEO IN jacks z* - z : Video signals are converted and output through the video converter. - : Video signals are...
Operating Instructions (Large File - 11.23 MB) - Page 114

.... x HDMI HDMI IN 1/2/3/4/5/6, none x Component COMPONENT IN 1/2, none x Analog Factory default setting 114US For details, see "Using other video/audio input jacks" (page 88). Input Settings You can skip an input which is set to both the Watch and Listen menus. x Icon Sets the icon displayed on the Watch menu or the Listen menu. - x On The input signals...
Operating Instructions (Large File - 11.23 MB) - Page 127

... want to operate. 2 Press the appropriated buttons to control each equipment using the remote control You can control non-Sony and other Sony equipment that you are using. Using the Remote Control Operating each equipment Equipment TV VCR DVD player, Blu-ray HDD PSX Video CD Digital DSS Tape DAT CD DVD/VCR Disc Recorder player...
Operating Instructions (Large File - 11.23 MB) - Page 138

... be output only from the audio equipment. • Assign the component video input correctly (page 88). • The input signal should be same as a television, VCR, or tape deck. Should any of the following difficulties while using an outdoor antenna (aerial). The top of the receiver is hot. • Phenomenon is specific to this case...
Operating Instructions (Large File - 11.23 MB) - Page 142

...program from the equipment connected to 2/0 or 2/ 0.1. In this receiver. • Check whether the input source of the equipment and TV. The MULTI CHANNEL DECODING lamp does not light up the HDMI setting of the software being used... the receiver to the HDMI input connected to the audio signals you are playing is selected properly on (press MOVIE/HD-D.C.S. Multi-channel sound cannot...
Operating Instructions (Large File - 11.23 MB) - Page 143

... speaker cords may have been cleared (when tuning by scanning preset stations is used). Select "AMP" for "Audio Out." • The"H.A.T.S." If you subscribed to "TV+AMP." function may not work . • "Audio Out" is set up noise. • The signal strength of the stations is contained in . • Check that the speaker connections...
Marketing Specifications - Page 2

... audio signal purity. HDMI™ Pass-through the AV receiver. (No need for an additional Ethernet Switch.) Quick Speaker Set Up (Digital Cinema Audio Calibration EX) Simply place the included microphone at your favorite HD programming in the living room and finish in the bedroom. Faroudja® DCDi Cinema Technology The STR-DA5700ES is connected to x.v.Color capable video...
Marketing Specifications - Page 3

... and upscales standard definition (compressed) audio signals (@ 44.1kHz, 48kHz or 96kHz) to 24p video sources such as a Blu-ray Disc™ player or Sony PlayStation®3 entertainment system. Audio Return Channel (ARC) Route audio from your STR-DA5700ES with an industry leading 5-year parts and labor warranty, 90-day advanced exchange program, and dedicated toll-free support line...

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