Sony KDS-R50XBR1 Support Question
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Question posted by TCPINEAPPLE on November 29th, 2011
Green Hue On Sony Kds-r50xbr1
TV WAS PURCHASED AT CIRCUIT CITY APROX. 4-5 YEARS AGO. THE MAUFACTURE DATE IS 2006. I KNOW THERE WAS SOME SORT OF RECALL IN 2009 BUT WAS UNAWARE OF IT AT THE TIME. STARTED GOING GREEN ABOUT 4 WEEKS AGO THOUGHT IT MIGHT BE THE LAMP. BUT NOW AM AWARE OF THE ACTUAL ISSUE. IS THERE ANY HOPE AT THIS POINT ?
Current Answers
Answer #1: Posted by TVDan on November 29th, 2011 11:17 PM
This is a well known problem and for some time Sony had extended the warranty to pay for a replacement optical engine. This extended time frame has expired for many years, but I know that if you contact them they will give you a deal on replacing it with a new model (cut rate price). You will need to jump through a couple hoops to meet their requirements. but it's a good deal. http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=CONTACT
TV Dan
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