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Sony KDL-46V2500 Support Question

Sony KDL-46V2500 Support Question

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Question posted by coryraimundo on March 26th, 2014

Our Sony Bravia 46v2500 Has Sound But No Picture

what are we going to do if our tv has sound but there's no picture?

Current Answers

Answer #1: Posted by stephanie0001 on March 26th, 2014 8:25 PM
This answer was accepted by the poster of the original question.
stephanie0001

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If my answer has helped you, you can help me a lot by selecting either the "Acceptable Solution" or the "Helpful" buttons.

You didn't say if your using an hdmi connection, but since it's common, I will assume you are.

There is no picture when using an HDMI connection.

Please visit this website for the steps to take to try and fix this problem.

https://us.en.kb.sony.com/app/answers/detail/a_id/41851/c/65,66/p/61659,63345,72666/

Related Sony KDL-46V2500 Manual Pages

Operating Instructions - Page 1

2-697-121-11(1) LCD Digital Color TV Operating Instructions KDL-40V2500 KDL-46V2500 © 2006 Sony Corporation
Operating Instructions - Page 2

... work to them whenever you : z Have questions on the use of your television after reading your manual z Experience difficulty operating your retailer or place of the TV. Refer to resolve your questions more quickly than your television Contact Sony Customer Support at the rear of purchase. Model No. Serial No. Please Do Not Return...
Operating Instructions - Page 3

... obtain the best picture, do not use it further. Declaration of important operating and maintenance (servicing) instructions in a particular installation. Installing s The TV should fall inside the cabinet, unplug the TV immediately and have it checked by qualified service personnel before turning on the type of the FCC rules. KDL-40V2500 KDL-46V2500 Sony Wall-Mount Bracket...
Operating Instructions - Page 4

...This TV incorporates High-Definition Multimedia Interface (HDMI™) technology. A grounding type plug has two blades and a third grounding prong. "Dolby" and the double-D symbol are trademarks of Sony Corporation.... has two blades with the cart, stand, tripod, bracket, or table specified by BBE Sound, Inc. Servicing is required when the apparatus has been damaged in the U.S.A and other...
Operating Instructions - Page 5

...is grounded so as thinner or benzine for this TV. Contact your dealer or Sony service center to make occasional snapping or popping sounds, particularly when being turned on or roll over the... the Canadian Electrical Code in Canada provides information with a wet hand, it may damage the TV. ANTENNA Outdoor Antenna Grounding If an outdoor antenna is subject to rest on or off. (...
Operating Instructions - Page 7

... is not a malfunction. This is a structural property of the LCD panel and is made material. s Do not push or scratch the LCD screen, or place objects on the LCD screen. The image may be uneven or the LCD panel may cause eye fatigue. s If the TV is not a malfunction. This does not indicate a failure. s Ghosting may enter...
Operating Instructions - Page 9

...Up the Channel List - Contents Getting Started Welcome to the World of 10 Connecting the TV ...10 Cable System and/or VHF/UHF Antenna System 10 HD Cable Box/HD Satellite... 13 Installing the TV ...15 Preventing the TV from Toppling Over 15 Bundling the Connecting Cables 16 Adjusting the Viewing Angle of MENU ...23 Using the Picture Settings 26 Using the Sound Settings 28 Using the...
Operating Instructions - Page 10

... optimum picture quality. For optimum picture performance, your new BRAVIA TV is for models KDL-40V2500 and KDL-46V2500. To properly connect your TV must perform an Initial Setup so your TV will ...you should select the proper Wide Mode setting to display the picture in this Sony LCD Digital Color Television. This TV is strongly recommended that are provided in the separate Quick Setup...
Operating Instructions - Page 17

... the removed screws and Table-Top Stand in installing this TV, especially to remove the Table-Top Stand: 1 Disconnect all the cables from the TV. 2 Place the TV, with the TV. Getting Started When Installing on a Wall Getting Started This TV can be performed by Sony dealers or licensed contractors. Keep the screws away from the...
Operating Instructions - Page 22

...dot. Basic Operations TV Controls 12 MENU TV/VIDEO 3 VOLUME 4 5 CHANNEL POWER 0 PIC OFF/TIMER STANDBY POWER Item 1 MENU 2 TV/VIDEO 3 - Press to display MENU with TV functions and settings (see contacting Sony information on ....will remain lit even if the TV is activated. If the LED blinks in green when the Picture Off feature is turned off the TV. Press to scan through channels. ...
Operating Instructions - Page 25

Navigating Through Settings 1 Press MENU. 2 Select . 3 Highlight the item: Picture, Sound, Screen, Setup, PC Settings, Analog Setup, Digital Setup. 4 Press to select an option. To exit Settings, press MENU. MENU Settings Using the Menus Description The ...
Operating Instructions - Page 41

..., make sure Cable is locked to one of Timer. (page 33). ❑ Check Power Management in the Picture settings (page 26). If you set to select the desired picture mode (page 19). Select your Sony TV, please visit our website or call one channel. ❑ Perform Auto Program to On in normal use an...
Operating Instructions - Page 42

... setting (see page 38). Other Information Problem Possible Remedies No sound/Noisy sound Good picture, no text is available. (See pages 31 and 39 to... reset Setup selections.) To turn itself off the fluorescent lamps. ❑ Keep the remote control sensor area clear from other connecting cords. ❑ To avoid TV...
Operating Instructions - Page 43

...VESA Guidelines VESA VESA Guidelines VESA VESA VESA VESA VESA VESA VESA This TV's PC input does not support interlaced signals. For the best picture quality, it is recommended to use the signals (boldfaced) in the ...480 400 600 600 768 768 768 768 768 768 1024 1050 Horizontal frequency (kHz) 31.5 37.5 31.5 37.9 46.9 48.4 56.5 60.0 47.4 47.8 47.7 64.0 64.7 Vertical frequency (Hz) 60 75 70 60 75...
Operating Instructions - Page 44

...Television system: NTSC ATSC (8VSB terrestrial) QAM on cable American TV standard ATSC compliant 8VSB ANSI/SCTE 07 2000 (Does not include CableCARD functionality) Channel coverage: Analog Digital Terrestrial 2-69 2-69 Cable 1-125 1-135 Antenna: 75-ohm external terminal for VHF/UHF Panel System: LCD (Liquid Crystal Display) Panel... without stand KDL-46V2500 46 KDL-40V2500 40 70...
Operating Instructions - Page 45

..., described 13 Horizontal Center 30, 36 Hue 26 I Info Banner 31 Infrared Receiver (IR) 22 Installing the TV on a wall 17 J JUMP button 21 L Label Channels 37, 38 Label Video Inputs 32 Language 31 Light... Setup 38 PC 36 Picture 26 Screen 29 Setup 31 Sound 28 Sharpness 26 Show/Hide Channels 37, 38 SLEEP button 19 Sound Mode 28 Speaker 22, 34 STANDBY LED 22 Steady Sound 28 Support Belt 15 Surround...
Quick Setup Guide - Page 1

...your television after reading your TV be broadcast in formats of receiving digital channels directly from an overthe-air antenna or from your future reference. 2-697-122-11(1) KDL-40V2500 KDL-46V2500 ...see black bars on the TV. Why do I get HD programming to the Store Sony Corporation © 2006 Printed in this diagram if you the best possible picture quality. This may apply...
Warranty Card - Page 1

... lasts, so the above limitations or exclusions may not apply to you may have other than a facility authorized by Sony to state. 4-096-275-02 ® LCD COLOR TV LIMITED WARRANTY Sony Electronics Inc. ("Sony") warrants this Product is valid only in Japan In-home diagnostic warranty service is invalid if the factory applied serial...
Marketing Specifications - Page 1

... us to realize that an LCD TV is more than twice that can see. BRAVIA Engine™ Full Digital Video Processor BRAVIA® V-Series LCD televisions use your PC, allowing you get it. And BRAVIA V-Series televisions have them. Full HD 1080 There are integrated into the picture itself. But rather than just the panel; Uncompromised picture quality starts with combining...
Marketing Specifications - Page 2

... 16:9 Television Type: Flat Panel LCD HDTV Audio 1. KDL-46V2500 Features General Video Label: Yes Closed Captions (CC): Yes On-Screen Display: Menu Video Video Processing: Yes (BRAVIA Engine™ System) Noise Reduction: Yes CineMotion® Reverse 3:2 Pulldown Technology: Yes Picture Modes: Vivid, Standard, Custom Display Technology: LCD (178° wide viewing angle LCD display panels) High...

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