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Sony KDL-32M4000 Support Question

Sony KDL-32M4000 Support Question

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Question posted by Jhenkel1334 on November 28th, 2016

Tv Only Displays 'bravia' And A Green Power Light.

This is the 32-inch Model: KDL-32M4000, serial number: 4063881.Whick components will cause this condition and how might I check to verify them before I replace it

Current Answers

Answer #1: Posted by TommyKervz on January 8th, 2017 1:59 AM
This answer was accepted by the poster of the original question.
TommyKervz

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Please perform power reset, kindly check the steps below:
  1. Turn off the television.
  2. Unplug the television power cord from the electrical outlet.
  3. Let the television remain without power for 60 seconds.
  4. Plug the power cord back into the electrical outlet.
  5. Turn on the television.

NOTE: If the television is plugged into a power strip or surge protector, remove it from the power strip or surge protector and plug it directly into the wall outlet. If the issue is resolved, the problem is with the power strip or surge protector and not the television.

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Sony KDL-32M4000 Manual Pages

Operating Instructions - Page 2

... are trademarks of these numbers in this equipment. "BRAVIA" and , BRAVIA Theatre Sync and are designed to operate this product contains mercury. Owner's Record The model and serial numbers are located at temperatures below . These limits are trademarks or registered marks of Conformity Trade Name: SONY Model: KDL-26M4000/KDL-32M4000/ KDL-37M4000/KDL-40M4000 Responsible Party: Sony...
Operating Instructions - Page 3

Locating Inputs and Outputs 12 Side Panel 12 Rear Panel 12 3. Connecting the TV 14 Cable System and/or VHF/UHF 14 HD Cable Box/HD Satellite Box 14 PC 16 Other Equipment 17 4. Setting Up the Channel List Initial Setup 18 Exploring Fun Features Using BRAVIA Theatre Sync™ with Control for HDMI 19...
Operating Instructions - Page 4

... on your BRAVIA TV is displayed on an ...BRAVIA® high-definition television. High-definition and standard-definition signals are transmitted with different aspect ratios (the width-to HD programming. When a 4:3 image is only as good as with your BRAVIA...32). • This TV supports signals up to HD programming. The quality of the image you will see page 14). Your BRAVIA TV...
Operating Instructions - Page 6

... and/or stand. s Avoid placing or hanging items on furniture and TV sets. Angle brace Stand 6 s Never install the TV on the LCD panel and the frame around the screen. • Be careful to not ... install the TV unit to the Table-Top Stand. 4 Stabilize the TV unit and the Table-Top Stand with the Sony TV stand. Prevent the TV from toppling over . s Route all AC power cords and ...
Operating Instructions - Page 8

... any reason other connecting cables. KDL-26M4000 KDL-32M4000 KDL-37M4000 KDL-40M4000 Sony Wall-Mount Bracket Model No. Before mounting the TV on page 9 and the instruction guide provided by the WallMount Bracket model for Wall-Mounting This TV can bundle the connecting cables as illustrated below. ~ • Do not bundle the AC power cord with the following WALL...
Operating Instructions - Page 9

... it yourself. Installing the Wall-Mount Bracket To Customers Your KDL-26M4000/KDL-32M4000/ KDL-37M4000/KDL-40M4000 can be strong enough to tighten at least four times the weight of the TV. For product protection and safety, Sony strongly recommends that TV is not liable for your TV and wallmounting is used, set the torque to support...
Operating Instructions - Page 13

... output jacks on your cable or VHF/UHF antenna. • Component video (YPBPR) or HDMI connection are necessary to a personal computer's video output connector using...TV displays all -digital audio/video interface between this TV and any HDMI-equipped audio/video equipment, such as PC. You can be displayed. • For some Apple Macintosh computers, it may be necessary to the left side panel...
Operating Instructions - Page 15

... (1080i/720p/480p/480i) AUDIO PC IN AUDIO OUT (FIX) Y (green) PB (blue) PR (red) AUDIO-L (white) AUDIO-R (red) Component video cable Audio cable (Continued) 15 Getting Started Shown with Component Connection CATV/ Satellite antenna cable HD cable box/HD satellite box Rear of TV SERVICE ONLY 1 2 Y IN S VIDEO VIDEO L (MONO) AUDIO R 1 VIDEO IN...
Operating Instructions - Page 16

...215; 768 1,280 × 768 1,360 × 768 Horizontal frequency (kHz) 31.5 37.5 37.9 46.9 48.4 56.5 60.0 47.8 47.7 Vertical frequency ...8226; This TV's PC input does not support Sync on Green or Composite Sync. • This TV's PC VGA... TV SERVICE ONLY Y 1 2 IN S VIDEO VIDEO L (MONO) AUDIO R 1 VIDEO IN PB PR L AUDIO R R RGB AUDIO L DIGITAL AUDIO OUT (COAXIAL) R L 1 2 COMPONENT ...
Operating Instructions - Page 18

... some channels may not be available. 4 Follow the help text provided on the TV. The Initial Setup screen appears when you can do not want to set up ... 33), Label Channels (see page 33). 1 POWER Press to run Initial Setup, which automatically sets up available channels. To display the picture in the Channel menu (see page 33...and 32. ~ • You may want to choose a language.
Operating Instructions - Page 19

... possible: • By pressing on the remote control, it turns on automatically when selected. 19 Only Sony equipment with BRAVIA Theatre Sync function to Cinema. When you turn off the TV. • The TV will automatically turn on and tunes to the respective HDMI input when the connected equipment is turned on by...
Operating Instructions - Page 21

... dot. Button Description 1 DISPLAY Press once to display the information pertaining to turn off the display. 2 SLEEP Press repeatedly until the TV displays the time in the Picture menu. For details, see page 31). 5 PICTURE Press repeatedly ..., 15, 30, 60 or 120 minutes) that you want the TV to your BRAVIA Theatre Sync audio system. These Sound Mode settings can also be connected...
Operating Instructions - Page 22

...is available from the screen when displaying menu items and settings. qf POWER Press to display the menu with - the ... to change or customize the CC display, see page 37. 0 0-9/ENT Press - Press to turn on and off the TV. 22 For example, to select... channels (if it may sometimes include only the channel number, without a program title or qa description. 7 RETURN...
Operating Instructions - Page 25

... the volume. For details, see page 31). 7 STANDBY LED Light up in red when your desired input. If the LED blinks in red continuously, this may cause the TV to display the menu with TV functions and settings (see contacting Sony information on page 27). Unplugging the power cord while the TV is turned off. In the menu...
Operating Instructions - Page 27

...Screen menu allows you additional tune and change the proportions of tasks intuitively with a control panel on the screen. MENU Menu Descriptions Shortcuts Picture Sound Screen The Shortcuts menu lets you...of the screen. on the remote control to display the menu options. 2 To highlight a menu option press B, then press V/v to go through TV Menus SOUND GUIDE TOOLS 1 Press on the ...
Operating Instructions - Page 30

...the ambient room light conditions. Neutral Gives the white colors a neutral tint. Clear White Emphasizes white and light colors. The light sensor measures the room brightness which allows the TV to set ....setting to set . Press B/b to increase or decrease the green or red tones, then press to factory default values. 30 Light Sensor Select On to set . Most suitable for stronger ...
Operating Instructions - Page 31

...the TV remains in stereo. Use to customize Treble and Bass sound settings. Resets the current Sound settings to conserve power while ...TV to second audio programs when a signal is left or right speaker balance, then press to emphasize left on Sound Mode. (Continued) 31...television news and documentary programs. Custom Allows you to reduce noise during weak stereo broadcasts. Using TV...
Operating Instructions - Page 41

... the following master password: 4357. Check with your screen. Remote control does not operate. Release the V button. Some digital cable channels are not being displayed. Explanation/Solution ❑ The compression used by certain digital broadcasts and DVDs may cause your TV's screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations...
Operating Instructions - Page 42

... Model System KDL-26M4000 KDL-32M4000 KDL-37M4000 KDL-40M4000 Television system Channel coverage Panel system Speaker output Input/Output jacks Antenna VIDEO IN 1/2 COMPONENT IN 1/2 HDMI IN 1/2 DIGITAL AUDIO OUT (COAXIAL) AUDIO OUT (FIX) PC IN PC AUDIO INPUT Headphones Power and others Power requirement Power consumption in use in standby Screen size (inches measured diagonally) Display...
Operating Instructions - Page 43

...) 30 COMPONENT IN jack (1080i/720p/ 480p/480i), described 13 Control for HDMI List 38 US Models 36 V Vertical Center 32 Vertical Size 32 VIDEO/AUDIO (L/R) jacks, described 12, 13 VOL+/- Audio/MTS 31 AUDIO OUT jack, described 13 Auto Program 18, 33 Auto Sort Control 38 Auto Wide 32 B Backlight 30, 31 Balance 31 Bass 31 BRAVIA Theatre Sync...

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