Question posted by carlachamp on November 15th, 2016

Fraud

I am the fundraising coordinator with a rescue group. We ran a photo contest as a fundraiser. Taylor at snapfish said they would supply credits to 3 winners accounts. I have emailed, called customer service, called the corporate office number and have tried to fax. I keep leaving messages and I am getting no reply. I have used Snapfish for years. Not anymore and I will tell everyone I know not to use their lousy fraudulent service. I will be contacting the authorities as well.

Current Answers

Answer #1: Posted by Odin on November 15th, 2016 7:17 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Sorry for your problems. The steps you've taken are sensible ones. Relating your dissatisfaction to us, however, accomplishes nothing.

Beyond what you've already done, you may want to complain to the San Francisco County District Attorney's Office. An additional or alternative course would be to use a review site such as www.yelp.com, widely read; or consider a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, each of which is designed to get action from the offending companies.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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