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Sharp XE-A404 Support Question

Sharp XE-A404 Support Question

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Question posted by webmx on February 26th, 2012

Customer Support Tool

for some unknown reason, my computer and cash restister will no longer communicate when using the Support Tool...any ideas?

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Related Sharp XE-A404 Manual Pages

XE-A404 Operation Manual in English and Spanish - Page 3

...English INTRODUCTION Thank you very much for your register, use a dry, soft cloth. For this manual carefully before you start operating the cash register. Other electrical devices on the paper cutter. • Install your machine in memory protection circuit which is a trademark of the SHARP Electronic Cash Register, Model XE-A404. Customer Service Hotline 1-800-BE-SHARP For Easy...
XE-A404 Operation Manual in English and Spanish - Page 5

... as RA key), (When using as PO key) and 43 C X Y A Function parameters for , , and (when using as CA key 43 5 Text Programming ...44 ADVANCED PROGRAMMING ...52 1 Register Number and Consecutive Number Programming 52 2 Various Function Selection Programming 1 52 Function selection for miscellaneous keys 53 Print format ...53 Receipt print format ...54 Function selection for tax...
XE-A404 Operation Manual in English and Spanish - Page 6

... Journal window Register rear view Customer display (Pop-up type) AC power cord Mode switch Keyboard Drawer lock Drawer SD card slot (Refer to page 71.) USB port Use only the USB cable supplied with the XE-A404 for the connection with the removal of the jammed paper. Take-up the print head. Never use other cables...
XE-A404 Operation Manual in English and Spanish - Page 8

... a guidance message "ENTER PRICE". • Numeric entry display area Numbers entered using numeric keys are displayed here. When you have registered ten times, the display will turn red. is displayed. In the REG or MGR mode, press s the key to a safe place. • Power save mark When the cash register goes into the power save mode...
XE-A404 Operation Manual in English and Spanish - Page 15

...customer. (You can omit this example, the tax rate is set to the customer... d For department 41 and above, enter the department code using numeric keys, and press the key, d then enter the price...Register number /Consecutive number/Clerk name Items Price Merchandise subtotal Tax amount Not printed when non-taxable items only are sold. Tax status (T1: taxable 1) Total quantity Total amount Cash...
XE-A404 Operation Manual in English and Spanish - Page 16

...use the error escape function as shown below: To clear the error state Transaction l E E The transaction is voided (treated as a cash sale. 14 Clear the error state by this function. Contact your register will be installed. To disable R receipt printing... receipt printing in the MGR mode. Power Save Mode The register will turn the mode switch to OFF: If your customer wants ...
XE-A404 Operation Manual in English and Spanish - Page 17

... zero is entered, only the sales quantity is pre-programmed to 7000, and should use a programmed unit price, press a department key only. The cash register is added. *2 For the departments 21 through 40, press the department shift key. To use PLU entries, their preset unit prices should be previously programmed. (Refer to items when...
XE-A404 Operation Manual in English and Spanish - Page 21

... 250 ª Receipt print If an entry to a department, PLU/sub-department or UPC set for SICS or to their associated PLUs, sub-departments or UPCs. Key operation example I Numeric entry @ (Q'ty )...function is applicable only to those departments that have been set for cash. Single item cash sale (SICS) entry • This function is useful when a sale is for only one item and is for SICS...
XE-A404 Operation Manual in English and Spanish - Page 23

...the amount tendered by your customer, then press the A C key if it is a cash tender or press the key if it is greater than the amount of the sale, the register will show the change due ..."DUE". When the amount tendered is a check tender. Cash tendering Key operation example Receipt print s 1000 A Check tendering Key operation example s 1000 C Receipt print 21 The net sale subtotal -
XE-A404 Operation Manual in English and Spanish - Page 24

... or press the if it is a check sale. Example: The customer pays $9.50 in cash and $40.00 by charge 2 for an including-tax subtotal of check and cash, cash and charge, and check and charge. Key operation example Receipt print s 950 A Y 22 The register will display the total sale amount. Key operation example 2500 §...
XE-A404 Operation Manual in English and Spanish - Page 26

... as taxable 2 items Key operation example Receipt print 1345 T ¥ 25 T U p 400 U œ 1050 T U ¡ ¡ A OPTIONAL FEATURES 1 Auxiliary Entries Discount and premium entries using a preset rate (if programmed), press a percent...following items for cash with the numeric keys (you need a decimal point when you can not enter a rate over the limit. When entry limit is used to apply a...
XE-A404 Operation Manual in English and Spanish - Page 28

...the corresponding department key (when using the preset price, omit entering the amount...print f • The backlight of the display will print it at once. f p For a refund of a sub-department item, enter the PLU code and press the key and key, then enter p the refund amount and press the key. The cash register...press the same key again as a customer's code number and credit card number...
XE-A404 Operation Manual in English and Spanish - Page 30

...print 3 Automatic Sequence Key (a key) Entries a You can achieve a programmed transaction by pressing the key. Cash tendering only available for returned empty bottles or cans. Bottle return This function is used...paid out) for RA and PO operation. Received-on account and paid-out entries q When you receive on account from a customer or when you let the machine print a non-add code number ...
XE-A404 Operation Manual in English and Spanish - Page 71

... an SD memory card. You can be stored in the Customer Support Tool. For details, please refer to 512-Mbyte SD memory cards are available and the relationship between your cash register and a PC when managing the data in your cash register by using the "Easy Programming Tool" contained in an SD memory card when additionally written onto it...
XE-A404 Operation Manual in English and Spanish - Page 82

...USB cable (0GS5422580///)*1 1 Spill-proof cover 1 Customer support tool 1 disk Quick Start Guide 1 copy Instruction manual 1 copy Specifications and appearance subject to change without notice for improvement. *1 Use only the USB cable supplied with the XE-A404 for receipt and journal paper Other functions: • Graphic logo printing function • Logo message function •...
XE-A40S Quick Start Guide in English and Spanish - Page 6

... print head can pull the lever even further toward you can be lifted by SHARP) supplied with the XE-A40S for the connection with a PC. Do not attempt to cut yourself. To re-install, hook the pawls on the printer (receipt side). Caution: The paper cutter is a receipt/journal dual station type thermal...
XE-A40S Quick Start Guide in English and Spanish - Page 14

...25%.) Receipt print Graphic logo Date/Time/Clerk code Register number /Consecutive number/Clerk name Items Price Merchandise subtotal Tax amount Not printed when non...sales entry example when selling items by cash. Finalizing the transaction 6. Press the key to the customer with his or her change due is ... code using numeric keys, and press the key, d then enter the price and ...
XE-A40S Quick Start Guide in English and Spanish - Page 16

... mode for the ¡ dept. 1 item. PLU/subdepartment entries For another merchandise classification, the cash register provides a maximum of 99 departments. PLUs are used to page 34.) To use a D programmed unit price, press the key and press a department key. To use PLU entries, their preset unit prices should be previously programmed. (Refer to call up...
XE-A40S Quick Start Guide in English and Spanish - Page 20

The register will display the total sale amount. Key operation example Receipt print s 950 A Y 18 Check tendering Key operation example s 1000 C Receipt print Cash or check sale that does not require entry A C Enter items and press the key if it is a cash sale or press the if it is a check sale. Key operation example 300 §...
XE-A40S Quick Start Guide in English and Spanish - Page 72

... 0.08 mm thickness) Cash drawer: 5 slots for bill and 6 for coin denominations Accessories: Manager key 2 Operator key 2 Drawer lock key 2 Paper roll 2 Take-up spool 1 USB cable (QCNWG3391RCZZ) *1 1 Customer Support Tool 1 disk Quick Start Guide 1 copy Instruction manual 1 copy Specifications and appearance subject to change without notice for improvement. *1 Use only the USB...

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