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Sharp XEA401 Support Question

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Question posted by Wlodekelizabeth on April 27th, 2016

The Register Froze And Display Shows No Sale 01

we can't put it back on

Current Answers

Answer #1: Posted by hzplj9 on April 27th, 2016 12:53 PM
This answer was accepted by the poster of the original question.
hzplj9

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Have a look at page 66 of the user guide downloadable here:

http://www.manualslib.com/manual/324933/Sharp-Xe-A401.html

It may be a case of re-initialisation which unfortunately will erase any configuragation previously entered


Related Sharp XEA401 Manual Pages

XE-A401 Operation Manual in English and Spanish - Page 5

...39 ADVANCED PROGRAMMING ...46 1 Register Number and Consecutive Number Programming... cash in drawer (CID) (sentinel 52 RS-232C interface ...52 Thermal printer density... ...53 Language selection ...53 Training clerk specification for training mode 54 AUTO key programming ...54 4 Reading Stored Programs ...54 TRAINING MODE ...56 READING (X) AND RESETTING (Z) OF SALES...
XE-A401 Operation Manual in English and Spanish - Page 6

...thermal printer, and therefore it does not require any type of the printer. Lift the rear of the jammed paper. Be careful not to remove the paper roll with the removal of the printer cover to the printer... display Printer cover Receipt paper Journal window Rear view Customer display (Pop-up type) AC power cord Mode switch Drawer lock Drawer Keyboard RS-232C connector 2 Printer ...
XE-A401 Operation Manual in English and Spanish - Page 7

... consolidation 4 Keyboard Keyboard layout RECEIPT JOURNAL RA %1 RCPT /PO %2 - Key names RECEIPT Receipt paper feed key JOURNAL Journal ... correction after finalizing a transaction. For details, refer to register data. It can use this mode for various daily totals...subtotal key #/TM Non-add code/Time display SBTL /Subtotal key CA/AT/NS Total/Amount tender /No sale key 5 X1/Z1: To take ...
XE-A401 Operation Manual in English and Spanish - Page 8

... the cash register goes into the power save mode, the power save mark (decimal point) lights up type) Power save mark (Lighting the mark only under the power save mark • Clerk code or Mode name The mode you are in is displayed in the OP X/Z, REG, or MGR mode. is displayed when clerk 01...
XE-A401 Operation Manual in English and Spanish - Page 9

The register display will now show "0.00" with the power cord plugged into the mode switch and turn it before starting initialization.) Wait at least ten seconds after installing paper rolls. 7 Press the key to operate properly, you operated the cash register before operating for the first time. MRS. ???" Since the rechargeable batteries have been charged...
XE-A401 Operation Manual in English and Spanish - Page 14

... DEPT.01 DEPT.02 Displaying subtotal s SUBTOTAL 5000 Finalizing the transaction A CHANGE ?01? -01- ?01? 15.00 ?01? 23.00 ?01? 40.38 ?01? 5000 ?01? 9.62...displayed (when the amount received was not entered, the total amount is displayed) and the drawer is set to display the amount due. Enter your clerk code. (For example, clerk code is a basic sales entry example when selling items by cash...
XE-A401 Operation Manual in English and Spanish - Page 15

...VOID mode) I Sign-off (in REG, MGR, VOID mode) To display the signed-on clerk code Clerk code 1 to 20 L LL Receipt ...OP X/Z position or press the key in a summary receipt format. Contact your register will enter into an error state accompanied with a warning beep and a l...key is pressed or a mode is voided (treated as a cash sale. 13 To issue a receipt when receipt ON/OFF function is correct...
XE-A401 Operation Manual in English and Spanish - Page 19

...TAX2 ST". The sale subtotal of the sale, the register will show the change due amount with the function message "MDSE ST". The sale subtotal of taxable 2 items will appear in the display with the function message "CHANGE". The sale subtotal including tax will appear in a normal sale. 4 Displaying Subtotals The register provides three types of Transaction Cash or check tendering...
XE-A401 Operation Manual in English and Spanish - Page 20

... an including-tax subtotal of $49.50. The register will display the total sale amount. Key operation example Receipt print s 950 A Y 18 Check tendering Key operation example s 1000 C Receipt print Cash or check sale that does not require entry A C Enter items and press the key if it is a cash sale or press the if it is a check...
XE-A401 Operation Manual in English and Spanish - Page 21

...85, taxable 2) for cash and entering the sale as tax Key operation example Receipt print 800 ∑ 50 t A Tax delete t You can delete the automatic tax on any item that is displayed) and press t to ...Tax Calculation Automatic tax When the register is programmed with a tax rate (or tax table) and the tax status of an individual department is set for cash with 50 cents as non-taxable...
XE-A401 Operation Manual in English and Spanish - Page 24

... (in case of department 21 to 99, enter the department code, press key d d and the key, enter the refund amount and press the key). The cash register will print it at any point during the entry of a PLU item, enter the PLU code and press the key, then press the key. f p For...
XE-A401 Operation Manual in English and Spanish - Page 30

...of sales, you must first program the tax that has a separate local tax (such as a Parish tax) or a hospitality tax, the register can also enter tax manually. The cash register comes...an area that is levied in 24-hour format) s Key operation example 1430 s Print Time For display and print,12-hour format is set to "Various Function Selection Programming 1" section (job code 70)....
XE-A401 Operation Manual in English and Spanish - Page 31

...and regular cycles (C and D). M2: The maximum value of sales amount Minimum breakpoint Maximum breakpoint .01 to .10 .11 Q to .22 .23 to .38...calculate the differences between M1 and M2 29 Tax table programming can program the cash register accordingly. Taxes .00 .01 T .02 .03 .04 .05 .06 .07 .08 .09 ...show you the following items necessary to enter the decimal for Tax 1 through Tax ...
XE-A401 Operation Manual in English and Spanish - Page 42

... ABCD 01 Wa1 PGM 04 Number of the character code MUST be ready for text entry just after you can be made by entering the character code and the key. (If numeric N characters entry is selected, "1" is pressed, you are displayed here. By doing this, you s start programming with the key, the cash register...
XE-A401 Operation Manual in English and Spanish - Page 52

...Tax 3: PST or GST Tax 4: GST Canadian tax type number 01 02 03 04 05 06 07 08 09 10 11 Tax ...VAT GST Tax 3 method PST VAT - To program a PST, use Tax 4; In the cash register, four kinds of retail business. Tax 1: PST, Tax 2: PST, Tax 3: PST, Tax... your province (if necessary contact your local tax office for correct sales tax information) and for your type of tax can be set and each...
XE-A401 Operation Manual in English and Spanish - Page 53

...sales operations done by the trained clerk do not affect sales totals. For details of the operator display. • Thermal printer density (standard density) • RS-232C interface • Language selection (English) • Training clerk specification (none) - When the cash... 3-line message 51 In this cash register, the cash register will be displayed at the leftmost position on the...
XE-A401 Operation Manual in English and Spanish - Page 59

...register's memory. X1, Z1 X2, Z2 Reading: P Resetting: A Department report -- Item Flash report: (Only display) To clear the display...-- You can take a reading of sales information entered since the last reset. Mode... Resetting prints all sales information and clears the...reports: Daily sales reports X2... READING (X) AND RESETTING (Z) OF SALES TOTALS • Use the reading ...
XE-A401 Operation Manual in English and Spanish - Page 61

... Void-mode transaction counter and total Refund counter and total Received on account counter and total Paid out counter and total No-sales counter Customer counter Sales total Cash counter and total Check sales counter and total Charge1 sales counter and total Charge1 refund counter and total Foreign currency total (preset) Foreign currency total (open...
XE-A401 Operation Manual in English and Spanish - Page 71

...(4) No receipt is issued. (5) No journal paper is taken up . Fault (1) The display shows symbols that initialization clears all the data and programmed settings stored in memory.) • Is... mode. The direct finalization is unusual. Print head release lever is therefore advisable to refer to the register? • Is the mode switch set properly at the printing position? • Is the paper ...
XE-A401 Operation Manual in English and Spanish - Page 72

...in (80 mm) Quality: High quality (0.06 to 0.08 mm thickness) Cash drawer: 5 slots for bill and 6 for coin denominations Accessories: Manager key ...built-in batteries, at room temperature) Display: Operator display: Dot matrix display (16 positions and 2 lines) Customer display: 7-segment display (7 positions) Printer: Type: 2-station thermal printer Printing speed: Approx. 13.3 lines...

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