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Question posted by rbryan39 on May 25th, 2013

Cash Register Won't Go Back Into Operation

My niece and her co-owner have purchased a Sharp XE-A23S for their business.  After the first day of operation they did the Z out report.  It did the report but did not give totals.  The next day she tried to do a transaction and it would not accept any input.  What do they need to do to fix it?

Current Answers

Answer #1: Posted by cashregisterguy on May 28th, 2013 1:40 AM
This answer was accepted by the poster of the original question.
cashregisterguy

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This could be caused by so many things. If she performed the normal Z report, the machine should always print so I would check the paper is thermal and the shiny side is facing the front. Secondly, what is the error code that is coming up now?

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If anyone needs a Sharp XE-A23S manual, one of the users has it here:

http://the-checkout-tech.com/manuals/cashregisters/Sharp_XE-A207W_XE-A207B_XE-A23S_Operation_Programming_manual.html

Related Sharp XE-A23S Manual Pages

XE-A207 | XE-A23S Operation Manual in English - Page 1

ELECTRONIC CASH REGISTER MODEL XE-A207 XE-A23S INSTRUCTION MANUAL
XE-A207 | XE-A23S Operation Manual in English - Page 3

... areas (e.g.: close to burst or leak, possibly damaging the interior of the SHARP Electronic Cash Register, Model XE-A207/XE-A23S. Please keep this manual carefully before operating your purchase of the register. • RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Installing the register in such locations could cause damage to the cabinet and the electronic...
XE-A207 | XE-A23S Operation Manual in English - Page 4

...layout (for XE-A207)...8 Function key list...8 Keyboard layout (for XE-A23S)...9 Function key list...9 Displays...10 Operator display...10 Customer display ...11 Screen save mode...11 2 Selecting an Operating Mode...12 Operating Modes...12 ...Multiplication entries...21 Split-pricing entries...22 Single item cash sale (SICS)...23 Display of Subtotals...23 Taxable subtotal...23 Including-tax subtotal ...
XE-A207 | XE-A23S Operation Manual in English - Page 12

Displays ■■ Operator display • Screen example 1 (REG mode) Sales information area: When a transaction information occupies more than ...80%. : Appears ( ) when the used memory is 90%. : Appears ( ) when the used memory is always appear at 3rd line. Total is 95%. The sentinel check is performed for the total cash in drawer exceeds a programmed sentinel amount.
XE-A207 | XE-A23S Operation Manual in English - Page 13

...can turn off the display and the LCD backlight when any key. NOTE Do not try to force the display beyond its full position. ■■ Customer display ■&#...SHARP dealer for an extended period of time. When the LCD display may no longer be tilted back and forth to the normal mode, press any clerk does not operate the register for further details. 11 Consult your register...
XE-A207 | XE-A23S Operation Manual in English - Page 14

... select any key turns the register ON. This mode is used to take X or Z reports on their sales information. The mode selection window does not list this mode from the list in the mode selection window. This mode allows clerks to take various daily total reports (X1/Z1 reports). 2 Selecting an Operating Mode m When you select...
XE-A207 | XE-A23S Operation Manual in English - Page 16

...register will go into the register. If it is correct, it is getting low, install a new one according to section "Replacing the Paper Roll" under "Operator Maintenance." ■■ Receipt ON/OFF function You can be installed even when the receipt state is correct. For XE-A23S...in key operation: Clear the error and try the entry...Contact your register will print reports regardless of...
XE-A207 | XE-A23S Operation Manual in English - Page 17

If you to select functions from the Menu Your register allows you have already entered a tendered amount, the operation is displayed. F The menu can be opened by pressing the key. • FUNCTION MENU Procedure F The function menu is ... error escape function as shown below: To clear the error state Transaction l a a The transaction is voided (treated as a cash sale.
XE-A207 | XE-A23S Operation Manual in English - Page 18

... basic operation procedure of the menu no. (using the numeric N key (N: 1 to display the HELP menu. H Selection of the function (using the I or F key) Entry of the register. This menu provides a list of the procedures for which you to print guidance messages for the XE-A207) 1 DATE/TIME 2 TAX 3 DEPARTMENT 4 LOGO 5 SALES REPORT 6 RECEIPT...
XE-A207 | XE-A23S Operation Manual in English - Page 25

...not finalize and results in this order at any point during a transaction. Example Key operation Print 250 For finishing # the transaction NOTE If an entry to a department or .../subdepartments not set for cash; The sale subtotal of taxable 1 items will appear in the display with the function text "SUBTOTAL". 23 Display of Subtotals The register provides the following types ...
XE-A207 | XE-A23S Operation Manual in English - Page 26

Example Cash tendering Key operation Print Q 1000 A Check tendering Key operation Q 1000 x Print 24 Otherwise your register will show the change due amount and the symbol "CHANGE." When the amount tendered is a check tender. Finalization of Transaction ■■ Cash or check tendering Q Press the key to get an including-tax subtotal, enter the amount tendered...
XE-A207 | XE-A23S Operation Manual in English - Page 27

... (credit) sale z Enter items and press the key. Example Key operation 6 p 10 p A Print In the case of the key when your customer makes payment by checks. 25 Example Key operation 6 p 7 p Q z Print z NOTE Amount tendering operations (i.e. Your register will display the total sales amount. ■■ Cash or check sale that does not need any tender entry...
XE-A207 | XE-A23S Operation Manual in English - Page 28

... items (dept. 1, taxable 1) and one $7.15 item (PLU 85, taxable 2) for cash Key operation Print 5 @ 670 ! 85 p A ■■ Manual tax The register allows you to enter tax manually after it computes the automatic tax on any item that is set for cash with a tax rate (or tax table) and the tax status of...
XE-A207 | XE-A23S Operation Manual in English - Page 29

...$7.25 item (dept. 1, taxable 1) and another $5.15 item (dept. 11, taxable 2) for cash with their programmed tax status reversed • One $13.45 item of dept. 16 (non-taxable)... 25 (non-taxable) as non-taxable Key operation Print 725 ! 515 Q F 7 Select "TAX1 DELETE" A F 7 Select "TAX2 DELETE" A A ■■ Tax status shift w The register allows you to shift the programmed tax status ...
XE-A207 | XE-A23S Operation Manual in English - Page 34

... When you let your register print a non-add code number before pressing the key, a no sale entry is achieved with a non-add code number printed. The drawer will open and the printer will print "NO SALE" A on the receipt. Procedure F 2 ***PO Amount (max. 9 digits) A Example Key operation 6789 Q F (Selection "2 ***PO") 2 3000 A Print ■■...
XE-A207 | XE-A23S Operation Manual in English - Page 41

... DRAWER" to take a view report of cash in both cases key to clear the register's memory. Press the A key. 39 You can take his or her report. Select "2 READING" in the X1/Z1 mode or select "1 READING" in the X2/Z2 mode menu window A and press in drawer, or "3 SALES TOTAL" to display the items...
XE-A207 | XE-A23S Operation Manual in English - Page 54

... Cash Sale) YES: SICS department NO: Normal department other than SICS department • SIGN (Use the selective entry) Selection of the sign (plus or minus) +: Assign the plus sign -: Assign the minus sign • HALO (Use the numeric entry) This function is intended for department. ■■ Department The register can be equipped...
XE-A207 | XE-A23S Operation Manual in English - Page 60

...cash key. In the SETTING window, select "3 MEDIA." • The MEDIA window will appear. 2. COMPULSORY: Compulsory amount tendered entry. Limit amount: 0.00 to 999999.99 • FOOTER PRINT (Use the selective entry) This item decides whether or not your register...from the following options list. 1 CASH 2 CHECK 3 CHARGE 4 CONVERSION Cash Check Charge Currency conversion The following ...
XE-A207 | XE-A23S Operation Manual in English - Page 107

... or otherwise. From a Sharp Authorized Servicer located in your product.) One (1) year parts and 90 days labor from Warranty Coverage (if...Sharp Authorized Servicer, call SHARP toll free at no event shall Sharp be liable, or in any way responsible, for the period(s) set forth below . Some states do to Obtain Service: XE-A207/XE-A23S Cash Register (Be sure to have Proof of purchase...
XE-A207 | XE-A23S Operation Manual in Spanish - Page 107

...Sharp. Correction of defects, in the manner and for the period of time described herein, shall constitute complete fulfillment of Purchase available. Some states do to Obtain Service: XE-A207/XE-A23S Cash Register... equipment at no event shall Sharp be liable, or in any way responsible, for any appearance items of purchase to the servicer. This warranty does not apply to a Sharp ...

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