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Sharp ER-A410 Support Question

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Question posted by allieboles1134 on August 8th, 2022

How Do I I Change The Department Names On An Er-a410 Sharp Register?

I have the manual, but when I follow the instructions, the register says "misoperation" or "entry error." I don't understand what I'm doing wrong. I've tried calling customer service but our register is out of warranty so they charge a fee to talk to a customer service agent. I'd rather be able to fix this without being charged

Current Answers

Answer #1: Posted by SonuKumar on August 8th, 2022 8:02 AM
This answer was accepted by the poster of the original question.
SonuKumar

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May 9th, 2021

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Press and hold the "Journal Feed" key as you turn the key to the SRV position-the one without the apostrophe. Your Sharp cash register is now reset to factory settings.

reset and follow below link

https://www.manualslib.com/manual/158617/Sharp-Er-A410.html?page=91


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related Sharp ER-A410 Manual Pages

ER-A410 | ER-A420 Operation Manual - Page 1

ELECTRONIC CASH REGISTER MODEL ER-A410 ER-A420 INSTRUCTION MANUAL The above illustration shows the model ER-A410.
ER-A410 | ER-A420 Operation Manual - Page 3

.... IMPORTANT • Install your register, use solvents, such as benzine and/or thinner. Please keep this manual for your machine to water sources. It is important to know that is not subject to direct radiation, unusual temperature changes, high humidity or exposed to gain a thorough understanding of the SHARP Electronic Cash Register, Model ER-A410/A420. Never use a dry...
ER-A410 | ER-A420 Operation Manual - Page 4

... DISPLAYS 17 1 Operator display 17 2 Customer display (Pop-up type 17 FOR THE OPERATOR PRIOR TO ENTRIES 18 1 Preparations for entries 18 2 Power saving mode 19 3 Error warning 19 ENTRIES 20 1 Item entries 20 Single item entries 20 Repeat entries 21 Multiplication entries 22 Successive multiplication entries 23 Split-pricing entries 24 Single item cash sale (SICS)/single item finalize...
ER-A410 | ER-A420 Operation Manual - Page 8

...163 Hourly report 165 Full department report 166 Individual group total report on department 166 Full group total report on department 166 PLU/UPC report (by... PBLU report 169 PBLU report by cashier 170 Transaction report 170 Cash in drawer report 170 X1/Z1 stacked report 170 Deleting of non...8 Before calling for service 184 Error message table 184 LIST OF OPTIONS 185 SPECIFICATIONS 186 6
ER-A410 | ER-A420 Operation Manual - Page 9

EXTERNAL VIEW OF THE ER-A410 Front view Printer cover Customer display (Pop-up type) Receipt paper Journal window Keyboard Operator display Mode switch Drawer lock Drawer Rear view RS-232C connector cover (CH1) RS-232C connector cover (CH2) 7
ER-A410 | ER-A420 Operation Manual - Page 12

... @ FOR CL Decimal point key Multiplication key Clear key 1 Department keys 20 PLU/UPC PLU/UPC key INQ PLU/UPC inquiry key VOID PRICE CHANGE CASH # UPC price change the layout, please consult your dealer. KEYBOARD 1 ER-A410 standard keyboard layout RECEIPT JOURNAL SLIP RA RCPT PO % VOID RFND TAX TAX SHIFT CONV @ FOR CL 789 456...
ER-A410 | ER-A420 Operation Manual - Page 14

... entry key SCALE NON DELETE 12 Scale key Non delete key INQ PLU/UPC inquiry key PRICE CHANGE UPC price change the keyboard layout, please consult your dealer. If you want to change key 2 ER-A420 standard keyboard layout RECEIPT JOURNAL 73 74 75 76 77 78 79 80 81 82 L1 L2 L3 AUTO CASH...
ER-A410 | ER-A420 Operation Manual - Page 15

... CA2 BIRTH DEPT # RA2 PO2 NS OPEN TARE Service key Percent 2 thru 4 keys Automatic sequencing 2 thru 5 keys Cash total 2 key Birthday date entry key Department code entry key Received-on-account 2 key Paid-out 2 ...department or direct PLU keys, please contact your dealer. For ER-A410 005 010 015 020 004 009 014 019 003 008 013 018 002 007 012 017 001 006 011 016 13 This layout can be changed...
ER-A410 | ER-A420 Operation Manual - Page 19

... you to remove the money to a safe place. • Power save mark When the cash register goes into the power save mode, the power save mark (decimal point) is displayed. • Stock alarm indicator When the stock of departments and PLU/subdepartments/UPC and function text you entered is zero or negative, the...
ER-A410 | ER-A420 Operation Manual - Page 27

... For finishing the transaction 250 9 Print Note If an entry to a department, PLU/subdepartment or UPC set for SICS follows entries to departments, PLUs/subdepartments or UPC not set for SICS or to those departments that have been set for SIF, the transaction is finalized immediately as a cash sale. • Like the SICS function, this function is...
ER-A410 | ER-A420 Operation Manual - Page 38

.... • When an associated department is entered in this position. Example • Price change mode, the register results in an error. Ê • When you press the key during a transaction Key operation Û 5087654321106 PLU/ UPC Ê 600 Ê c The journal printer prints the following format in the price change mode Key operation Ê Û 5087654321106...
ER-A410 | ER-A420 Operation Manual - Page 65

... CL Q AUWTO E R T Y CUR1 I NS < > P t £ E J OT ( ) cl æ BACK Æ SPACE % & UX ( ) VY ! ? For ER-A410 RECEIPT JOURNAL () () ( ) P( O (NUM) (SPACE) CASøH Ø# @ FOR CL 789 456 123 0 00 (DC) (SHIFT-2) (SHIFT) " " # $ AF KP '...character. Ó : Used to change a lower-case letter/upper-case letter. é : Used to one of the programming...
ER-A410 | ER-A420 Operation Manual - Page 69

... will continue to perform the following programming for departments Your machine is alive and update the date (day, month, year) properly. To program zero Unit price (max. 6 digits) 1 ·99 Dept. Once you to run as long as the built-in battery is equipped with 20 (ER-A410)/10 (ER-A420) standard departments and a maximum of 99...
ER-A410 | ER-A420 Operation Manual - Page 89

...; Open and preset • Preset only • Open only • Inhibit department key 87 Tare table number Tare table number associated with 20 (ER-A410)/10 (ER-A420) standard departments and a maximum of a department programmed for compulsory validation printing. If the entry is made after entering a department not programmed for SICS, the Ç sale will be finalized until...
ER-A410 | ER-A420 Operation Manual - Page 132

... standard model, the ER-A410 prints a graphic logo/the ER-A420 is set to... Text 6th line Header 3-line message and footer 3-line messages Example To program the following logo message by using 3 lines: YOUR STORE MESSAGE Key operation Print 2614 . @...too. Programming of logo messages PGM 2 2614 Your register can print programmed messages for customers on the receipt. (If you want to program...
ER-A410 | ER-A420 Operation Manual - Page 136

... register has standard error messages as indicated in the following list. Enter price and dept. no. (Reserved) REG buffer is full. (Reserved) Price entry at UPC refund (Reserved) Non-accessed UPC delete job (Reserved) Closing the drawer is compulsory. (Reserved) Reading of undefined vender coupon UPC (Reserved) Message for text no. 1 Key operation 2641 . @ 1 @ ENTRY / ERROR...
ER-A410 | ER-A420 Operation Manual - Page 159

...cash in drawer t key: Paid total General report Individual cashier report Full cashier report Full department report Individual group total report on department Full group total report on department ...reading any number of sales information entered since the last resetting. key ( to clear the register's memory. Resetting Reading 150 250 . You can take a reading of times. Resetting 110...
ER-A410 | ER-A420 Operation Manual - Page 186

...ENTRY ERROR MISOPERATION NO RECORD SECRET CODE NOT FREE MEMORY FULL INSERT SLIP NO AUTHORITY OUT OF STOCK SBTL COMPUL. Checking • Is power supplied to the electrical outlet? • Is the power cord plug out or loosely connected to the electrical outlet? • Is a cashier code assigned to the register... Printing is unusual. 8 Before calling for service The malfunctions shown in the left...
ER-A410 | ER-A420 Operation Manual - Page 187

...;Key kit models By using the following key kits, the keyboard layout can be changed on your register, the following Sharp options are available. ER-11KT7: 30 regular size key kits ER-12KT7: 30 1 x 2 size key kits ER-22KT7: 10 2 x 2 size key kits for ER-A410 only ER-11DK7G: 30 regular size dummy key kits ER-51DK7G: 10 5 x 1 size dummy key kits...
ER-A410 | ER-A420 Operation Manual - Page 188

...Electronics: Built-in battery: Display: Operator display: Customer display: Printer: Type: Printing speed: Printing capacity: Other functions: Paper roll: Cash drawer: Accessories: ER-A410/A420 16.5 (W) x 16.8 (D) x ...key sheet 1 (mounted on the keyboard) Instruction manual 1 copy for ER-A420 only * Specifications and appearance subject to change without notice for receipt and journal paper ...

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