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Samsung UN60D7000VF Support Question

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Question posted by kgwjr3 on November 25th, 2011

Un60d7000vf Gets A Purple Screen

My UN60D7000VF gets a purple screen for just a second once in a while. Not all the time.. Once a day maybe more the whole screen will turn purple

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Answer #1: Posted by TVDan on November 26th, 2011 10:58 AM

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TVDan

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This sounds a lot like it could be a HDMI problem with total compatibility with your source. Sometimes they come out with upgrades to repair compatibility issues, but currently there are none listed. You may wish to check from time to time, since they may have heard about it and are investigating it. Also you may wish to check the support page of your source, they may have a solution. If it's not a HDMI issue and it happens with all inputs then You should contact Samsung for your local repair shop or further options. http://www.samsung.com/us/

TV Dan

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