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Samsung SCH-R720 Support Question

Samsung SCH-R720 Support Question

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Question posted by snook400 on May 17th, 2013

My Phone Will Not Let Me Open Up Camera And I Allready Hard Reset It.

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Answer #1: Posted by TommyKervz on May 17th, 2013 1:08 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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points
Greetings - This may be owing to one of this things

1. A security threat on the SD card (the fix of which would be an ant-virus download and scan)

2. A disconnected camera cable module (the fix of which would the to disassebled the phone and re-connect it properly into the socket (this is likely the case with your phone since you have already tried hard resetting your phone) - this may be the result of accidental droping of the phone onto hard surfaces like the floor or ground.

Hope this helps


Hope that is helpful.
Kervz at www.satechhelp.co.za
Answer #2: Posted by TexasDeviL on May 17th, 2013 1:14 AM
TexasDeviL

Member since:
December 27th, 2012

Points: 960,825
100
points
Well the cricket support center refers me back to 

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00013878&fm_seq=14046 which is basically saying how to do a factory reset which I already know is not what you wanted to hear. The xda developers forum regulers recommend rooting the phone and flashing a custom ROM to it. However if that would work, so would the factory reset as they are both replacing the system files. But flashing a ROM will void your warrenty and I think you may be wanting to use the warrenty because my ~guess~ is hardware failure. Id contact samsung and ask them what your options are. Good luck with the phone.

Samsung Customer Support by phone at their toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.


If you agree that the answer I provided is correct please remember to "accept" and/or mark it as "helpful" so I know I'm doing a good job. Thank you, I would really appreciate it.

[automotive mechanic and phone modding enthusiast]

Related Samsung SCH-R720 Manual Pages

User Manual (user Manual) (ver.f4) (English(north America)) - Page 3

... Software Some software components of Google, Inc. Wi-Fi® is a Certification Mark of the phone may vary. Samsung® and Samsung Admire™ are trademarks of this product incorporate source code covered under the open source licenses. Appearance of the Wireless Fidelity Alliance, Inc. Screen images simulated. All product and brand...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 6

...54 Music Player 54 Playing Music 54 Creating a Playlist 54 Setting a Song as a Ringtone 55 Section 9: Pictures and Video 56 Camera 56 Gallery 59 Section 10: Connections 61 Wi-Fi 61 Bluetooth 62 VPN (Virtual Private Network 63 Memory Card 63 Section 11: ... MetroWEB 71 Music 72 My Files 72 MyExtras 72 myMetro 72 Navigation 72 News & Weather 73 Phone 73 Places 73 Pocket Express 73
User Manual (user Manual) (ver.f4) (English(north America)) - Page 17

Email - Text Messaging - Voice Mail - Mobile Instant Messenger (IM) - Talk (chat application) • 3.2 Megapixel CMOS Camera-Camcorder • Picture Gallery, supporting JPEG, PNG, ...8482; and microSDHC™ Memory Cards (up to "Bluetooth profiles" on page 77.) Understanding Your Phone 13 Features • 3.5-inch (320x480 pixel) full touch screen • CDMA 1X/EVDO Wireless ...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 19

... mute the ringtone of an incoming call volume or media volume. Side Views 1 2 2 3 Features 1. Press to adjust call . 3. From the Camera viewfinder screen, press to take a picture or to the phone. 2. Accessory Hook: Connect optional accessories, such as carrying straps, to begin/end recording a video. USB Power/Accessory Port: Plug in a USB...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 27

... on a Home Screen panel Choose a picture to display in the background of a Home screen panel. Contacts with phone numbers: Create a folder containing contacts with the Camera or downloaded. 1. All contacts: Create a folder containing all of your phone. Recent documents: List of items received via Bluetooth. Starred contacts: Create a folder containing contacts marked as...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 30

...Calls to Voicemail to the When your phone alerts you to an incoming call, you designate as favorites by starring them. (For more information, refer to open the Contact entry. 4. Rejecting a... Call a contact or telephone number by rejecting it to the caller. From a Home screen, touch Phone. 2. To answer an incoming call: ᮣ On the Incoming call , then touch Answering Calls ...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 51

... fingers together. Entering a URL Access a web site quickly by entering the URL. 1. Open in new window: Open a new window to Download history. - Save link: Save the linked page to display the... to navigate pages, and to the clipboard. Section 7: Web and Social Networking MetroWEB Your phone is equipped with metroWEB, a full HTML Browser, which allows you to access the internet....
User Manual (user Manual) (ver.f4) (English(north America)) - Page 55

...cookie data: Delete cookie information saved to download the picture. - Reset to default: Clear all browser data and reset all web sites. • Security settings - Web and Social ...; Facebook. Social Networking On your phone's display. - Enable JavaScript: When enabled, Browser will automatically run plug-ins on pages you visit a page. Open in landscape mode). - Clear all...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 60

... picture, touch Image Viewer to view the picture. Do not take photos in places where cameras are available: • Touch the zoom icons to zoom incrementally, or double-tap on... the Home screen, touch Camera. Section 9: Pictures and Video Camera Use your phone's built-in Camera to take photos in places where you touched. • To configure settings, see "Camera Options" on the picture ...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 62

...configure settings, see "Camcorder Options" on page 59. 3. From the Home screen, touch Applications ➔ Camera ➔ use the Mode Slider to access these options: • Zoom icons: Zoom the image in or..., touch the screen away from the video image to select Camcorder. Camcorder Use your phone's built-in places where you may interfere with another person's privacy. Do not take...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 65

... you to "Wi-Fi settings" on page 76.) Turning Wi-Fi On or Off Turn your phone automatically searches for available Wi-Fi connections, then displays them on , a check mark appears in ...Section 10: Connections Your phone includes features to connect to the internet and to local area networks. Your phone supports the 802.11 b/g/n Wi-Fi protocol. You will be Open (unsecured, as with ...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 70

...and appointments to manage your phone's built in Camera. (For more information, refer to "Camera" on page 56.) ᮣ From the Applications menu, touch Camera. 66 Use home time zone...the following options: - The Calendar is displayed with your schedule. 1. Customizing the Calendar 1. Camera Take pictures and record video with today's date highlighted. 2. Set alerts & notifications: Set...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 75

... Easy MetroWEB Your phone includes a full HTML Browser, to selected locations. ᮣ From the Applications menu, touch Metro411 Metro Navigator. Applications 71 Obtain turn-by-turn directions to access the internet. • Clear Map: Lets you open Market, read the Terms of Service, then touch Accept to continue. 3. Browse for your Wireless...
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User Manual (user Manual) (ver.f4) (English(north America)) - Page 85

... TTY VCO (TTY + Talk). The Last Call, Outgoing Calls, Incoming Calls, Roaming Calls, All Calls, Last Reset, Lifetime Calls , All Data, Sent Data, Received Data, and Lifetime Data timers appear. 2. Auto Retry When enabled, your phone's call when it encounters a network busy signal. 1. When enabled, a check mark appears in the check box...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 96

... configured. ᮣ From the Settings menu, touch Storage. Touch an account to remove the account and delete all data from the phone. 1. Privacy Use Privacy settings to perform the reset. This setting erases all its messages, contacts and other email account settings, system and application data and settings, and downloaded applications. Your...
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... item to view details. • Legal information: Display open source licenses and Google info. • System Tutorial: Learn how to view details: • Status: View Battery status, Battery level, My phone number, MIN, PRL version,ERI version, MEID, Network, Signal strength, Service state, Roaming, Mobile network state, Wi-Fi MAC address, Bluetooth address...
User Manual (user Manual) (ver.f4) (English(north America)) - Page 110

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User Manual (user Manual) (ver.f4) (English(north America)) - Page 133

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User Manual (user Manual) (ver.f4) (English(north America)) - Page 135

... Hands-Free Kits and Other Accessories 101 Reset factory data 92 Responsible Listening 111 Restricting Children's Access to Your Mobile device 117 Ringtones notification 84 setting 84 setting a song as a ringtone 55 Roaming 11 S Samsung Mobile Products and Recycling 107 Security locking and unlocking 12 locking the phone 12 screen unlock pattern 87 Security...

Samsung Knowledge Base Results

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  • General Support
    ... Is In Silent Mode? How Do I Send Video From My SCH-I760? Can I Perform A Hard Reset On My SCH-I760? How Do I Assign MP3's As Ringtones On My SCH-I760? How Do I Change The Text Size On My SCH-I760? How Do I Check The PRL On My SCH-I760? Can I Change The Keyboard Backlight Settings On My...
  • General Support
    ..., and deletes all data stored on a removable microSD™ You can reset your phone's settings and clear all information and settings from the i760, to perform a hard reset, please perform the following steps. This will restore the SCH-i760 handset back to note that this action deletes all data/applications from...
  • General Support
    ... Windows Media Player Mobile Find Your Location Enjoy Pictures and Video Help for Added Programs on it. Blue indicate a submenu is available by clicking on the SCH-I910 (Omnia) Notifications Theme Maker Vibration Voice Command System tab About Backlight Certificates Clock & Alarms Customer Feedback Data Connection Encryption Error Reporting Hard Reset Large Display...

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