Samsung P2770HD Support Question
Samsung P2770HD Support Question
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Question posted by Anonymous-174013 on April 17th, 2023
After Watching Tv For A Little While The Picture Goes Black Still Hear Sound
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Current Answers
Answer #1: Posted by MarkivShah on April 17th, 2023 11:29 PM
MarkivShah
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April 14th, 2023 Points: 15,780
Member since:
April 14th, 2023 Points: 15,780
If you are experiencing an issue where the picture on your Samsung TV goes black but you can still hear sound, it could be caused by a few different things. Here are some steps you can take to troubleshoot the issue:
- Check the power cable and connections: Make sure the power cable is securely connected to the TV and the wall outlet. If it is loose or damaged, it can cause the TV to turn off.
- Check the video input settings: Make sure you are on the correct video input source for your TV. If you have multiple devices connected to your TV, make sure you have selected the correct input source for the device you are trying to watch.
- Reset the TV: Try resetting your Samsung TV to its default settings. You can do this by going to the Settings menu and selecting "System," then "Reset." This will erase any custom settings and return the TV to its factory settings.
- Update the firmware: Make sure your Samsung TV has the latest firmware update installed. You can check for updates by going to the Settings menu and selecting "Support," then "Software Update."
- Contact Samsung customer support: If none of these steps resolve the issue, it may be a hardware problem with the TV. Contact Samsung customer support for further assistance.
Answer #2: Posted by HelpHero on April 17th, 2023 11:04 PM
HelpHero
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September 3rd, 2022 Points: 523,390
Member since:
September 3rd, 2022 Points: 523,390
To fix black screen issue on your Samsung TV
Firstly Unplug your Samsung TV from the power, wait for a minute and plug it back in. Make sure your HDMI cable is fully inserted, or move it to another socket. Visit
https://www.airbeam.tv/knowledge-base/how-to-fix-samsung-tv-black-screen/
For more details.
Please respond to my effort by clicking the accept button.
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers.
Helphero
Answer #3: Posted by SonuKumar on April 18th, 2023 6:57 AM
SonuKumar
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May 9th, 2021 Points: 16,615,400
Member since:
May 9th, 2021 Points: 16,615,400
If your Samsung P2770HD TV's picture goes black after watching for a little while but you still hear sound, it's possible that the backlight of the TV is failing or there could be an issue with the power supply.
Here are some troubleshooting steps you can try:
- Check the brightness settings: Sometimes, the brightness settings on the TV can be set too low, causing the screen to appear black. Adjust the brightness settings and see if this resolves the issue.
- Check the input source: Ensure that the input source is correctly selected and working properly. Try switching to a different input source and see if the issue persists.
- Reset the TV: Try resetting the TV to its default settings. This can be done by going to the menu and selecting "System" or "Setup," then "Reset" or "Factory Reset." This will erase all custom settings, so be sure to take note of any important settings before resetting.
- Check the backlight: If the backlight is failing, the screen will appear black but you'll still hear sound. Shine a flashlight on the screen and see if you can make out any images. If you can, then the backlight is likely failing and needs to be replaced.
- Check the power supply: If the TV is not getting enough power, it can cause the screen to go black. Check the power cord and ensure that it's plugged in securely. You can also try plugging the TV into a different outlet to see if this resolves the issue.
If none of these steps resolve the issue, it may be necessary to have the TV serviced by a professional technician.
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Related Samsung P2770HD Manual Pages
User Manual (ENGLISH) - Page 9
... a table cloth or curtain. • Otherwise, it may result in an explosion or fire. Watching the product from the wall outlet. • Otherwise, it may result in a problem with the...mode or set the screensaver to give your eyesight. Since the display panel is important to the moving picture mode. When not using it for the product. • Otherwise, it may result in electric
shock...
User Manual (ENGLISH) - Page 10
...in a location that children do not turn the volume too high.
• Having the sound too loud may result in injury. Use only specified standard batteries. Take care when adjusting ...Keep your elbow at a right angle. • Place your heels flat on the ground while keeping your hearing. The batteries (and rechargeable batteries) are not ordinary refuse and must be injured.
• If the ...
User Manual (ENGLISH) - Page 27
... to mode for the best picture in your particular area.
5.
3 Using the Product
3-1 Plug & Play Feature
When the TV is initially powered on the TV for 5 seconds.
4. The...displayed.
] button. Press the [ ] button. The message is accidentally set automatically.
9. The TV will appear. If you have Digital cable, select the cable system signal source for your choice.
3....
User Manual (ENGLISH) - Page 30
... left corner of the remote control may be affected by the same station. INFO Current picture information is only allowed for external devices that are connected to the previous channel viewed....temporarily cut off the sound.
PRE-CH This button is used functions. TOOLS Use to quickly select frequently used to return to the monitor at the time. TV Selects the TV mode directly. MUTE Press...
User Manual (ENGLISH) - Page 32
...Adjustment Menu (OSD: On Screen Display)
The Screen Adjustment Menu (OSD: On Screen Display) Structure
TOP MENUS Picture [PC / DVI] Picture [TV / AV / Component / HDMI] Sound
Channel
Setup
Input Application
Support
MagicBright Screen Mode Color
Contrast Picture Options Backlight Tint (G/R)
Mode
Equalizer
Auto Volume Antenna
Speaker Select Auto Program
Plug & Play
Language
Caption
Light...
User Manual (ENGLISH) - Page 33
Each mode has its own pre-configured brightness value.
• High Brightness For watching motion pictures such as a Blu-Ray or DVD.
• For working with a mixture of images such as texts and graphics.
• For documents or work involving heavy ...
User Manual (ENGLISH) - Page 34
... stripes. Available in Mode Only
• The tone of the color can switch the Size. • -
Picture [ TV / AV / Component / HDMI ]
3-4
Using the Product MENU Screen
Picture Options
Picture Reset
DESCRIPTION
• Removes noise such as horizontal stripes.
Picture parameters are replaced with the factory default values.
• - Adjusts the individual R, G, B (Red, Green, Blue...
User Manual (ENGLISH) - Page 35
...The Monitor has three automatic picture settings ...picture for optimum display in a normal environment.
• Selects the picture for more precise picture settings than previous models.
Backlight / Contrast / Brightness / Sharpness / Color / Tint (G/ R)
Advanced Settings
Press the [TOOLS] button to make even more natural picture colors. • - - - - - - • - Samsung's new TVs...
User Manual (ENGLISH) - Page 36
...on the screen. • - - - -
• You can directly select the black level on the remote control is supported in , (480i / 1080i) and (480i / 1080i)
• ... stored for each external device you have connected to an
input of the TV.
• You can switch the Size.
MENU Picture Options
Picture Reset
DESCRIPTION
• The tone of the color can be changed. &#...
User Manual (ENGLISH) - Page 37
... of many audio tracks (for the standard factory settings.
• Choose Music when watching music videos or concerts.
• Choose Movie when viewing movies.
• Emphasizes voice over two speakers.
You can listen in Digital TV mode. • You can adjust the left and right sound balance and equalizer settings as required.
• -
User Manual (ENGLISH) - Page 38
....
Available in Analog Mode Only
Reduces the differences in volume level among channels. • -
When you watch TV with it connecting to a Home theater, turn the TV speakers off so you select in the menu, the sound settings will be limited.
• The volume and [MUTE] buttons do not operate when the is usually...
User Manual (ENGLISH) - Page 40
... watch the selected channel.
• Using the Color buttons with an asterisk on the remote control
• - The mark appears to the left of the channel number in the channel banner. • To reset the fine tuning setting, press the ▼ button to select Reset, then press the [ ]
button. Only Analog TV...
User Manual (ENGLISH) - Page 42
... on for 3 hours after a preset time . • - - - - - - Set to display the Tools menu. Adjust the sound using the equalizer.
• is not available in regular and mode. • If the picture is poor when external device is connected to TV, check if is selected, press the ► button to and cannot be changed .
User Manual (ENGLISH) - Page 43
...8594;[POWER] (on which films are watching.
• - As soon as the 4 digits are deemed inappropriate for your PIN has been memorized. If the TV is tuned to a restricted channel, the...Enter your children are appropriate for children.
• • • - The Motion Picture Association of a new TV set up or changed.
• function is 0-0-0-0 • If you forget the PIN...
User Manual (ENGLISH) - Page 44
... only enabled when the is . (If is pressed. • : Activates the (LED) only while watching the TV. Use to adjust the light level i.e., the brightness of the light.
• ~
The higher the number, the brighter the light of monitor.
MENU Caption(On-Screen Text Messages)
Light Effect Light Level
DESCRIPTION
• You can...
User Manual (ENGLISH) - Page 45
... When watching TV at night, set to high energy saving mode. • : Automatically adjusts the brightness of your input source selection easier. - - - - - - < Game> - - - - - - - - - Name the input device connected to the input jacks to reduce power consumption.
MENU Melody
Energy Saving
Input
DESCRIPTION
A melody sound can use the [SOURCE] button on when the monitor is...
User Manual (ENGLISH) - Page 46
...-CEC)
What is a function that enables you want to hear 5.1 channel audio, connect the [DIGITAL AUDIO OUT (OPTICAL)] jack on the TV and the HDMI OUT jack of the corresponding device using an... feature. The system can connect up to the Amplifier or Home Theatre, not the TV. You will only hear sound from the Home Theatre's Front Left and Right speakers and the subwoofer. Connect the...
User Manual (ENGLISH) - Page 49
...• If you think you hear no sound from snowy to the external device's user manual.
• If you have a picture problem, perform the picture test. If the problem still ...TV. The TV will be a problem with your external equipment. You can hear sound from one speaker or not at all , select . Contact Samsung's call center for TV's firmware in the future. You can check the sound...
User Manual (ENGLISH) - Page 56
If the problem continues, please contact your sound card. (Refer to Connecting to both the audio-in the range supported by the monitor. Picture is too low.
Ensure that the power cord is firmly connected and the LCD monitor is on the screen when you press the [ MENU] button, check the cable connection between the...
User Manual (ENGLISH) - Page 58
... information, refer to a cinema screen.
HDTV has an aspect ratio of digital TVs.
The analog TV cannot interpret digital signals.
Disconnect the power cord and then clean the monitor with your environment, you cannot enjoy HD programs, which is better to watch digital broadcasts with a soft, dry or slightly damp cloth. If not, it...
Samsung Knowledge Base Results
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General Support
.... Changing Picture Size If Your Watching TV For Long Periods of Time If you should set up your LCD TV for more than two hours at a time. Make sure you have black borders on the top and bottom, or on after about twenty minutes, or set to play video games. If you are watching your monitor so... -
General Support
...pictures recorded on the Memory Card. PLAY mode only. Set the mode switch to PLAYER mode. 3. The MPEG Playback function works in M. Set the power switch to MEMORY CARD position. 2. To hear sound... during MPEG4 playback, you want to select MPEG4 from the speaker on the camcorder or a TV) 1. Use the MENU DIAL to playback. 8. ... -
General Support
... New 6: Sync Music 2: Picture & View - GET IT NOW 1: Music & Info 5: Tools on it. TOOLS 1: My Account 2: Tools 1: Voice Commands 1: Voice Dial 2: Voice Settings 3: Menu Readout 4: Call Alert 2: Calculator 1: Normal 2: Tip 3: Converter 3: Calendar 4: Alarm Clock 5: World Clock 6: Stop Watch 7: Notepad 8: File Viewer 3: Sound Settings 1: Master Volume 2: Call Sounds 1: Call Ringtone...
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