Get support for Samsung HM-1300

Samsung HM-1300 Support Question

Samsung HM-1300 Support Question

Find answers below for this question about Samsung HM-1300.
Need a Samsung HM-1300 manual? We have 1 online manual for this item!
Question posted by tipibuilder on April 24th, 2014

We Have The Hm1300 Bluetooth And It Won' Connect With My Husbands Iphone 5s.

The person who posted this question about this Samsung product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by StLFanMan on April 24th, 2014 12:23 PM
This answer was accepted by the poster of the original question.
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
1,100
points
I would try uninstalling and then reinstalling. You'll then have to re-pair your husband's iPhone.

Directions can be found in the User Manual-page 11, here:

http://downloadcenter.samsung.com/content/UM/201203/20120312182642120/HM1300_UM_America_A_Rev.1.1_120312_web.pdf

If you continue to experience issues, I would advise speaking with Samsung Support for further assistance.

I hope this helps!

Related Samsung HM-1300 Manual Pages

User Manual Ver.1.1 (English, Spanish(north America)) - Page 3

English Contents Getting started Your headset overview 4 Button functions...5 Charging the headset 6 Wearing the headset 8 Using your headset Turning the headset on or off 10 Turning the indicator light on or off 10 Pairing and connecting the headset 11 Using call functions 15 Resetting the headset 18 Appendix Frequently asked questions 19 Certification and Safety approvals 21 UL ...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 4

... any means, electronic or mechanical, including photocopying, recording, or storing in this manual before operating your headset, and keep it for illustration purposes. Copyright Copyright © 2012 Samsung Electronics This user manual is available at www.bluetooth.com. • All other trademarks and copyrights are for future reference. Please read this manual...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 5

... conversation. 3 liquids can cause the deformation of the device and reduce the charging capacity and life of small children or animals. Do not handle your headset for any reason. Use only the minimum volume setting necessary to loud sounds while driving may distract your attention and cause an accident. Thunderstorms can...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 6

Getting started Your headset overview Microphone Indicator light Power switch Earpiece Volume button Ear hook Talk button Charging socket Make sure you have the following items: headset, travel adapter and user manual. The supplied items may vary. 4
User Manual Ver.1.1 (English, Spanish(north America)) - Page 8

...could cause damage to the headset or in extreme circumstances an explosion, it... from the wall outlet and the headset. • Use only Samsung-approved... the socket when in again. 3 When the headset is fully charged, the red indicator light changes ...headset. 2 Plug the travel adapter from the outlet when not in use. Make sure the headset is non-removable. Charging the headset This headset...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 9

... batteries. • Never make or receive calls while charging, always disconnect your headset from the charger and answer the call will cause the battery performance to the phone... button and the Volume down button at the same time. This is low The headset beeps and the indicator light flashes red. If the headset powers off during a call, the call . English • Repeatedly charging and ...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 10

Wearing the headset Depending on which ear you are going to wear the headset, simply adjust the ear hook accordingly. Left   Right 8
User Manual Ver.1.1 (English, Spanish(north America)) - Page 11

.... • Activated functions and features may differ depending on the phone type. • Some devices, especially those that are not tested or approved by the Bluetooth Special Interest Group (SIG), may be incompatible with your headset This section explains how to turn the headset on or off, pair and connect the headset to a minimum. 9
User Manual Ver.1.1 (English, Spanish(north America)) - Page 13

... the Talk button for 3 seconds. 2 Activate the Bluetooth feature on . Once pairing is available for the headset (see your phone's user manual). 3 Select the headset (HM1300) from the list of devices found by your phone. 4 If requested, enter the Bluetooth PIN 0000 (4 zeros) to pair and connect the headset to your phone and search for devices that...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 14

... Active pairing feature With the Active pairing feature, your headset automatically looks for up to 20 seconds. • The Bluetooth phone you want to connect with must not be supported on the headset. Make sure the phone's Bluetooth visibility option is already connected to another device, end the connection and restart the Active pairing feature. • This...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 15

... turn Multi-point feature on the second Bluetooth phone and search for the headset. 3 Select the headset (HM1300) from the list of devices found by the second Bluetooth phone. 4 If requested, enter the Bluetooth PIN 0000 (4 zeros) to connect the headset to the second Bluetooth phone. 5 Reconnect to the headset from the first Bluetooth phone. To turn Multi-point feature off...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 16

... attempt to reconnect to the two most recently connected devices. This feature may not be supported on your phone. Disconnecting the headset Turn off the headset or use the Bluetooth menu on . When the headset is paired with a phone, it on your phone. 14 Reconnecting the headset If the connection is lost while in use: • Press...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 18

You will hear a beep when the volume level of the headset reaches it's lowest or highest level. 16 Ending a call Press the Talk button to end a call comes in ... the volume Press the Volume up or down button to reject a call when a call . If you receive calls on both connected phones at the same time you can use the following functions during a call You can only answer or reject the call on ...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 19

... the headset is connected with two Bluetooth phones, you . To switch between the current call and the held call . Press and hold the Volume up or down button again to turn the microphone off , the headset beeps ...on hold and answer a second call , press and hold the Talk button. When the headset is connected with two phones, this function is turned off so that the person with whom you are...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 20

When you will turn on automatically. The headset will have to pair it automatically saves connection and feature settings, such as the Bluetooth address or device type of the mobile phone. If you want to use the headset, you reset the headset, all connection settings in the headset: • In Pairing mode, press and hold both Volume buttons...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 21

... phones and wireless networking equipment may cause interference, which usually sounds like static. Appendix English Frequently asked questions Will my headset work with devices that support your headset's Bluetooth version and profiles. Your headset produces significantly less power than a typical mobile phone. For specifications, see page 29. Why do I hear static or interference...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 22

... radio frequency power than those produced by a typical mobile phone. If your headset is connected to your headset is not easily monitored by third parties because Bluetooth wireless signals are creating a private link between only these two Bluetooth devices. I clean my headset? Adjust the headset volume, or move to another area and try again. Wipe it with...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 24

... REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS. FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA, USE AN ATTACHMENT PLUG ADAPTOR OF THE...OR FLOOR MOUNT POSITION. 22 SAVE THESE INSTRUCTIONS. UL certified travel adapter The travel adapter for this headset has met applicable UL safety requirements. FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 26

.... During the applicable warranty period, SAMSUNG will repair or replace, at SAMSUNG's sole option, without charge to an authorized phone service facility in conjunction or connection with accessories, products, or ancillary/ peripheral equipment not furnished or approved by SAMSUNG; (f) defects or damage from improper testing, operation, maintenance, installation, service, or adjustment...
User Manual Ver.1.1 (English, Spanish(north America)) - Page 31

English Specifications Item Specifications and description Bluetooth version 3.0 Support profile Headset Profile, Hands-Free Profile Operating range Up to 10 meters Standby time Up to 300 hours* Talk time Up to 8 hours* Charging time Approximately 2 hours* * Depending on the phone type and usage, the actual time may vary. 29

Samsung Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Support
    ... phone Pairing will work with devices that are creating a private link between two Bluetooth enabled devices, such as a Bluetooth phone and a Bluetooth headset. to your Bluetooth phone, you are compliant with your Bluetooth phone Connecting the paired headset to your phone Using your new headset. When the phone and the device are significantly lower in the country or region...
  • General Support
    ... Of My Contacts And Calender Events From My SGH-S307? My SGH-S307 Support Infrared Communications? Connectivity Settings & Do I Place My SGH-S307 In Silent / Vibrate Mode? How Do I...I Change Text Input Modes On My SGH-S307? Do I Use Call Waiting On My SGH-S307? Bluetooth & What Items Come With My SGH-S307? I Switch Between A Loud Ringtone And Silent Mode ...
  • General Support
    ... Battery 3.7V Li-Polymer rechargeable battery Weight 360g Packing Contents One Bluetooth Wireless Speakers, One 100-240V AC adapter, User manual As soon as ; To activate Bluetooth devices searching from the cellphone. The speaker supports two audio connections.  Select the  HEADSET/HANDSFREE profile if you are designed to provide reasonable protection against...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Samsung product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Samsung Manuals

Find free Samsung HM-1300 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Samsung Reviews

View thousands of Samsung user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Samsung customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Samsung customer service rankings, employee comments and much more from our sister site.

Samsung Recalls

Find comprehensive Samsung recall information updated hourly on RecallOwl.com.