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Samsung GT-B3310 Support Question

Samsung GT-B3310 Support Question

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Question posted by chrisn on December 2nd, 2012

Phone :locked. Return For Service

Is there a code I can enter to unlock the phone?  

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Related Samsung GT-B3310 Manual Pages

User Manual - Page 1

Rev. 1.0 Some of the phone or your phone depending on the software of the contents in Korea Code No.:GH68-24716A English (EU). 07/2009. World Wide Web http://www.samsungmobile.com Printed in this manual may differ from your service provider.
User Manual - Page 3

... with the icons you through the functions and features of your phone or other equipment Note-notes, usage tips, or additional information X Refer to your mobile phone. using basic functions." To get started quickly, refer to "introducing your mobile phone," "assembling and preparing your mobile phone," and "using this manual: Warning-situations that could cause injury to...
User Manual - Page 6

...menus from the shortcut toolbar 25 Use messaging shortcuts in Quick access mode 26 Customise your phone 26 Use basic call functions 28 Send and view messages 30 Add and find contacts 32 ... 49 Use the Bluetooth wireless feature 49 Activate and send an SOS message ......... 51 Activate the mobile tracker 51 Make fake calls 52 Record and play voice memos 53 View photos and videos on ...
User Manual - Page 14

... areas or circumstances. These standards prevent the sale of mobile phones that limit human exposure to emergency services Emergency calls from power sources when not in use. ...Disconnect chargers from your fingers or metal objects. Specific Absorption Rate (SAR) certification information Your phone conforms to European Union (EU) standards that exceed a maximum exposure level (known as this...
User Manual - Page 19

... items: • Mobile phone • Battery • Travel adapter (charger) • User manual • The items supplied with your phone may vary depending on the software and accessories available in your region or offered by your service provider. Unpack Check your product box for your mobile phone's layout, keys, display, and icons. introducing your mobile phone In this...
User Manual - Page 21

... features: Camera lens Multifunction jack Mirror Camera key Speaker Battery cover Internal antenna You can lock the exposed keys to prevent any unwanted phone operations. Keypad Key Function Softkeys Perform actions indicated at the bottom of your service provider, pre-defined menus may differ) or scroll through menu options Confirm In Idle mode...
User Manual - Page 22

... new Messaging/ message screen; In Menu mode, cancel input and return to lock or unlock the keys Key Volume Camera Function Adjust the phone's volume; Access the Inbox Shift (press and hold ); In Camera...mobile phone In Idle mode, press and hold [ ] for incoming calls or reject calls (press and hold) In Idle mode, turn on the camera (press and hold [ ] to Idle mode Alphanumeric Enter...
User Manual - Page 23

... mode, select a menu on your service provider, pre-defined menus may perform differently); In Menu mode, select the highlighted menu option or confirm an input 16 introducing your mobile phone Key Alt Function Use characters on the upper half of the keys in a text input field Alphabet/ Symbol Enter letters and special characters Space...
User Manual - Page 24

... of three areas: Icon line Displays various icons Text and graphic area Displays messages, instructions, and information you enter Softkey line Displays the current actions assigned to each softkey Icons Learn about the icons that appear on your mobile phone Display Your phone's display consists of normal service area) Bluetooth activated 17 introducing your display.
User Manual - Page 26

To install the SIM card and battery, 1. If the phone is on, press and hold [ ] to a cellular service, you will receive a Subscriber Identity Module (SIM) with subscription details, such as your mobile phone for its first use. Install the SIM card and battery When you subscribe to turn it off. 19 assembling and preparing your...
User Manual - Page 27

assembling and preparing your mobile phone • Place the SIM card in the phone with the gold-coloured contacts facing down. • Without inserting a SIM card, you can use your phone's non-network services and some menus. 4. Replace the battery cover. 20 Insert the battery. 2. Insert the SIM card. 3.
User Manual - Page 30

Replace the battery cover. Lock the memory card cover. 6. To remove the memory card, remove the battery cover, unlock and lift the memory card cover, and remove the memory card. 23 assembling and preparing your mobile phone 5.
User Manual - Page 31

... such as desired by following the screen. To turn your phone's non-network services in areas where wireless devices are prohibited. Switch to the ...mobile phone. 24 Turn your phone on and off , repeat step 1 above. using basic functions Learn how to the offline profile, in Menu mode, select Settings → Phone profiles → Offline. Press and hold [ ]. 2. Enter your phone...
User Manual - Page 32

...item you want and press the Confirm key. To edit items on the toolbar. Select your phone's menus, 1. Use shortcut menus from the shortcut toolbar, in Menu mode, select Settings →...level; Press to access Menu mode depending on your region or service provider. 2. Press , or press → Save. Press [ ] to return to a menu or option. 3. To deactivate the shortcuts toolbar...
User Manual - Page 35

... that requires a password, you will be prompted to the shortcut key. In Idle mode, enter an area code and a phone number. 2. In Menu mode, select Settings → Phone settings → Shortcuts. 2. In Menu mode, select Settings → Security → Phone lock → On. 2. Enter a new 4- Use basic call functions. Press [ ] to make or answer calls and use...
User Manual - Page 58

..., press to return to open the recipient list. 4. Press → . Press the Confirm key to help . 1. Activate the mobile tracker When someone inserts a new SIM card in your phone. 51 Scroll ...and press the Confirm key. 6. Once you locate and recover your phone, the mobile tracker feature will be closed and the keys locked. In Menu mode, select Messages → Settings → SOS ...
User Manual - Page 59

...→ Mobile tracker. 2. Scroll left or right to save the recipients. 10. Press the Confirm key to On. 4. Press → . You can simulate an incoming call . 2. Record a voice 1. Enter your contact ...are talking on the phone by playing back a recorded voice. Scroll down and enter the sender's name. 11. When you are finished selecting contacts, press to return to the recipient list...
User Manual - Page 67

Code PUK PIN2 Try this to solve the problem: Your SIM card is installed correctly. For details, contact your mobile phone, try these troubleshooting procedures before contacting a service professional. You must enter the PUK supplied by using the PIN lock menu. troubleshooting If you are using the phone, it prompts you to enter one of entering your PIN incorrectly several...
User Manual - Page 71

... sending instant (Fring messenger), 42 sending multimedia, 30 viewing email, 32 viewing multimedia, 32 viewing text, 32 mobile tracker 51 multimedia see messages music finding 48 music player creating playlists, 47 customising, 47 listening to music, 34 namecards 40 offline profile 24 phone lock 28 photos advanced capturing, 43 capturing, 33 viewing, 33
User Manual - Page 74

...name and signature of authorised person) * It is not the address of Samsung Service Centre, see the warranty card or contact the retailer where you purchased your phone. SAFETY EN 60950- 1 : 2001 +A11:2004 EMC EN 301 489- 01... have been carried out and that the product GSM Mobile Phone : GT-B3310 to which will be made available upon request. (Representative in the EU) Samsung Electronics Euro QA Lab....

Samsung Knowledge Base Results

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  • General Support
    ... Customer Service and the three user-programmable special numbers). How Do I Use Key Guard Or Key Lock On My SPH-M550 (Exclaim) Phone? You can 't recall your wireless phone number. The phone locks automatically the next time the phone is entered) Unlock: To unlock the phone simply press the left soft key then enter the lock code Picture/Video Lock The picture/video lock prevents...
  • General Support
    ...Phone 9.4.1: Language 9.4.2: Shortcuts 9.4.3: Auto keypad lock 9.4.4: Own Number 9.4.5: Security 9.4.5.1: Lock Phone 9.4.5.2: Lock SIM Card 9.4.5.3: Check PIN Code 9.4.5.4: Lock Applications 9.4.5.5: Set FDN Mode 9.4.5.6: Change Phone Password 9.4.5.7: Change PIN Code 9.4.5.8: Change PIN2 Code 9.4.6: Reset Phone 9.4.7: Restore Phone...Reject List 8.6: Service Number 8.7: FDN...3: Mobile Email 4: MEdia Net...
  • General Support
    ...Lock Phone 9.4.5.2 Lock SIM Card 9.4.5.3 Check PIN Code 9.4.5.4 Lock Applications 9.4.5.5 Set FDN Mode 9.4.5.6 Change Phone Password 9.4.5.7 Change PIN Code 9.4.5.8 Change PIN2 Code... Homepage 1.7.6 Add to Favorites 1.7.7 View Favorites 1.7.8 Enter URL 1.7.9 Copy URL to Message 1.7.10 Save 1.7....11.4.1 Receiving Option 2.11.4.2 Service Loading 2.12 Used Space 3 YELLOWPAGES 4 Mobile Web 5 MEdia Mall 6 ...

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