Get support for Samsung BD-D6500

Samsung BD-D6500 Support Question

Samsung BD-D6500 Support Question

Find answers below for this question about Samsung BD-D6500.
Need a Samsung BD-D6500 manual? We have 3 online manuals for this item!
Question posted by mpeek1 on December 30th, 2011

Playback Is Skipping

I've only had my player for 8 months and this week it starting skipping during blu-ray playback? The audio is perfectly fine, it's like a scene has been removed or something. It happens about every two or three minutes. I've done the latest update so I can't understand why it's acting up. Help!!!

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Samsung BD-D6500 Manual Pages

User Manual (user Manual) (ver.1.0) (English) - Page 1

BD-D6500 Blu-ray™ Disc Player user manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register
User Manual (user Manual) (ver.1.0) (English) - Page 2

... Definition • 1280 x 720 High Definition For High-Definition Playback To view high-definition contents on your devices (such as your TV. Large capacity means no compromise on Blu-ray Discs may require you need an HDTV (High Definition Television). Blu-ray Disc Player Features 3D This player can download various for pay or freeof-charge applications...
User Manual (user Manual) (ver.1.0) (English) - Page 5

...Audio CD (CD-DA) • Wipe off .  English Then, insert the disc, and try to clean discs. Also, do not use volatile chemicals, such as lightening and static electricity can be damaged. • Do not put your player...Do not expose the player to any small metal objects on the operating parts and lens and cause abnormal disc playback. Remove the Blu-ray Disc from exterior ...
User Manual (user Manual) (ver.1.0) (English) - Page 6

... the SAMSUNG customer care center if you clean the Blu-ray Disc's cabinet, be sure to disconnect the AC power cord from the AC outlet. • Do not use benzene, thinner, or other solvents for additional information on Playback • This player may occur during playback. Maintenance of this user manual for cleaning. • Wipe...
User Manual (user Manual) (ver.1.0) (English) - Page 9

... Playing a Video 45 Playback 45 Disc Structure 45 Using the Disc Menu/Title Menu/Popup Menu 45 Using the Disc Menu 46 Using the Title Menu 46 Playing the Title List 46 Using the Popup Menu 46 Using the Search and Skip Functions 46 Searching for a Desired Scene 46 Skipping Chapters 47 Slow Motion...
User Manual (user Manual) (ver.1.0) (English) - Page 12

... errors may occur during playback. Blu-ray Disc Compatibility Blu-ray Disc is not a defect in the player. ▪ Samsung cannot guarantee that this player will play back. This player can play back a BD-RE/-R disc recorded by other compatible Blu-ray Disc recorders. DVD-VIDEO • This player can be momentary distortion in the image and sound. Getting Started ✎ NOTE ▪...
User Manual (user Manual) (ver.1.0) (English) - Page 15

03 Getting Started Logos of Discs the player can play Blu-ray Disc 3D Blu-ray Disc DTS-HD Master Audio DivX BD-LIVE Dolby TrueHD NTSC broadcast system in U.S.A, Canada, Korea, Japan Java Accessories Check for Remote Control (AAA Size) (AC43-12002H) POWER TV POWER BO2NDU�S3VDIEW SOURCE 123 456 78 SUBTITLE 0 9 AUDIO DISC MENU MENU TITLE MENU...
User Manual (user Manual) (ver.1.0) (English) - Page 16

.../MP4 playback. ✎ NOTE ▪ You can also use it as storage when the player is connected to BD-LIVE. Getting Started ab ...playback. (It may not play the movie, you cannot start the movie by pressing the Play button on the player or the remote. You can perform software upgrades using the USB Host jack with a USB memory flash stick only. ▪ When the player displays the Blu-ray...
User Manual (user Manual) (ver.1.0) (English) - Page 18

... to display the playback information during playing a Blu-ray Disc/DVDs. TV...player and also several Blu-ray Disc functions. Press to pause a disc. Mutes the speakers of your TV. Press to skip backwards or forwards. Use to select a TV channel. Use to select menu items and change menu value. Use to access various audio functions on a disc (Blu-ray Disc/DVD). Getting Started...
User Manual (user Manual) (ver.1.0) (English) - Page 29

...Audio Network System Language Security General Support 3D Settings 3D Settings 3D Blu-ray Playback Mode : Auto Screen Size : 55 inch > Move " Enter ' Return HDMI Deep Color : Auto 3D Blu-ray Playback...simply setting it as BD Wise, screen size adjustment, and resolution...player is connected to stop a movie during 3D playback, press the STOP ( ) button once. To change the resolution to watch a 3D Blu-ray...
User Manual (user Manual) (ver.1.0) (English) - Page 30

.... The more lines, the higher the quality. • Auto : Automatically sets the output resolution to the connected TV's maximum resolution. • BD Wise : Automatically sets the resolution to the resolution of the Blu-ray Disc/DVDs if you connect the player to Auto, 1080p, 1080i, 720p, 480p, or 480i. Content formatted in both the...
User Manual (user Manual) (ver.1.0) (English) - Page 31

... 1080p@60F 480i Max. 05 Setup Resolution according to the output mode • Blu-ray Disc/E-contents/Digital Contents playback HDMI / connected HDMI Mode Output Setup E-contents/ Component/ Blu-ray Disc Digital VIDEO Mode contents BD Wise Resolution of TV input 480i 1080p@60F 1080p@60F 480i 1080i 1080i 480i 720p 720p 480i 480p 480p 480i...
User Manual (user Manual) (ver.1.0) (English) - Page 32

...; When the factory default settings are restored, all stored user BD data is deleted. ▪ The Blu-ray Disc must have connected the player to a DVI display device such as a monitor, select this...changed the resolution, remove all discs, and then press and hold the STOP ( ) button on the front of the connected device (TV, monitor, etc). • Auto : Automatically sets the player to the optimum...
User Manual (user Manual) (ver.1.0) (English) - Page 40

...; Depending on the TV's remote control. To operate this function, connect this player using a Samsung TV remote control and start disc playback simply by pressing the PLAY ( ) button on your TV. BD Data Management Lets you manage the downloaded contents you accessed through a Blu-ray Disc that have the Anynet+ feature. System Initial Settings By using...
User Manual (user Manual) (ver.1.0) (English) - Page 41

... applicable to your area. Settings Display Audio Network System Language Security General Support Time Zone GMT + 00:00 London, Lisbon, Casablanca < Change " Save ' Return Security This function works in conjunction with specific numerical ratings unless a password is entered. DVD Parental Rating Prevent playback of DVDs with Blu-ray Disc/DVDs that have been assigned...
User Manual (user Manual) (ver.1.0) (English) - Page 46

... DISC MENU or TITLE MENU button. 2. If you press the SKIP ( ) button, the disc moves to normal speed playback, press the PLAY ( ) button. ✎ NOTE ▪ The player does not play , you press the SEARCH ( ) button, the playback speed will change as follows: BD-ROM, BD-RE/-R, DVD-RW/-R, DVD+RW/+R, DVD-VIDEO ) 1  ) 2  ) 3 ...
User Manual (user Manual) (ver.1.0) (English) - Page 48

... the ◄► buttons to select the desired audio language. ✎ NOTE ▪ The ◄► indicator will...player is 16:9 full. (See page 30) Selecting the Picture Settings hzZy This function enables you use BD wise function, this menu will also appear if the Blu-ray Disc has a BONUSVIEW section. Press the ▲▼ buttons to select Repeat Mode. 8. During playback...
User Manual (user Manual) (ver.1.0) (English) - Page 63

... stick to the USB jack on the side of free space to accommodate the BD-LIVE services. 2. Insert a Blu-ray Disc that supports BD-LIVE. 3. To use Your Video or Search Function, please visit www.samsung.com BD-LIVE™ Once the player is connected to the network, you must install AllShare software on your PC...
User Manual (user Manual) (ver.1.0) (English) - Page 64

... with the player. The screen is blocked • If the HDMI output is not a problem with the remote control. Disc Menu does not appear. • Ensure that is deleted. 64 English No audio. • Make sure you may not see a picture on your TV. • Press the STOP ( ) button (on your Blu-ray Disc...
User Manual (user Manual) (ver.1.0) (English) - Page 69

... Playing sections of this user manual and for BD-ROM Mark and/or BD+ protected contents. for possible updates on this player. • For additional information on AACS, BD-ROM Mark, BD+, or this user manual. To obtain additional information on playback restrictions and disc compatibility, refer to the Blu-ray Disc format after the production of this...

Samsung Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Support
    ... are capable of automatic firmware updates: BD-P1500, BD-P2500, BD-P2550. 2009 models and later (BD-P1590, BD-P1600, BD-P3600, BD-P4600) are several ways to have a USB drive connected to  navigate using a USB Flash drive. Upgrade your Blu-ray player is equipped with BD-Live The much anticipated BD-Live Firmware version 2.0 is connected to update the firmware.   Important...
  • General Support
    ... up to date to help ensure playback compatibility with new releases, to correct any potential issues with the USB firmware update that are unable to create a firmware update disc or cannot upgrade the firmware using another method listed below . The system verifies the firmware version. This takes approximately 6 minutes. On the Blu-ray remote control, press...
  • Using Anynet+ With A Home Theater SAMSUNG
    ... Feedback Q1. To operate the Blu-ray player, enter the Tools Menu and select BD player from the Device List. very dissatisfied very satisfied Q2. And when you select the Blu-ray player from the home theater or Blu-ray player. Product : Televisions > This will turn on the Blu-Ray player and home theater, and set the remote's audio control to Your TV and...

Similar Questions

Can This Blue Ray Player, I've Had For Years, Play Uhd?
I've had this blueberry player for years, is giving me no problem. It's been an amazing player, I wa...
(Posted by adriennepanzarella 1 year ago)
Ask a New Question
Use the box below to post a new question about this Samsung product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Samsung Manuals

Find free Samsung BD-D6500 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Samsung Reviews

View thousands of Samsung user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Samsung customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Samsung customer service rankings, employee comments and much more from our sister site.

Samsung Recalls

Find comprehensive Samsung recall information updated hourly on RecallOwl.com.