Question posted by karlosbeasley on October 4th, 2013
I Tried The Retrieval Or Airtime Minutes Steps But It Didn't Work.
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Current Answers
Answer #1: Posted by J8675309 on October 4th, 2013 7:23 AM
J8675309
Member since:
October 4th, 2013 Points: 2,960
Member since:
October 4th, 2013 Points: 2,960
If you already went to your add airtime and entered the 555 with still no minutes, you can try to contact a live person. Safelink makes it very difficult to actually reach a live person, but I have found a method that has worked more than once. Dial 1-800-378-1684 Tech Support. Press #1 for english. On the first menu, you will want to press #4 for tech support. On the second menu, you will want to press #6. As soon as you hear a man's voice recording, begin pressing the # button four times. At the end of the fourth time, you will hear him saying he is transferring you to a representative. Have your phone with you and good luck.
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