Question posted by kristirobnett on May 20th, 2013
How Can I Receive Incoming Phone Calls From My Tracphone.
My son ricky can only make out going calls on his trac phone why can't he receive incoming calls. He has his minutes and still cannot get incoming calls at all.
Current Answers
Answer #1: Posted by TommyKervz on May 20th, 2013 10:52 PM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Greetings - Try this first:
(Assuming incoming calls used to be received properly) - Take both the battery and sim card (if you have one on as it varries from carriers) > while the battery (and sim) are still out plug it on to the wall charger and wait for 20 seconds > then replace both sim card and battery > turn it on and observe
If that does not work (or if it be that incoming calls were never received properly at all) you will have to call Tracfone on the number below and have them restting their system to ensure that the phone is provisioned correctly.
(Assuming incoming calls used to be received properly) - Take both the battery and sim card (if you have one on as it varries from carriers) > while the battery (and sim) are still out plug it on to the wall charger and wait for 20 seconds > then replace both sim card and battery > turn it on and observe
If that does not work (or if it be that incoming calls were never received properly at all) you will have to call Tracfone on the number below and have them restting their system to ensure that the phone is provisioned correctly.
1-800-867-7183
Hope this helps
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