Question posted by Anonymous-153802 on August 25th, 2015

How Do I Speak With A U.s. Customer Service Representative?

I need to speak with someone in the U.S customer service center for SafeLink. How do I do that? I do not care to speak to anyone in the outsourced customer service center.

Current Answers

Answer #1: Posted by zzed41 on August 25th, 2015 6:55 AM
This answer was accepted by the poster of the original question.
zzed41

Member since:
December 12th, 2014

Points: 914,010
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Hi! For Enrollment and Plan Changes Support: 1-800-Safelink (723-3546)
For Technical Support ONLY (Damaged Phones, Pending Minutes & Handset Issues) 1-800-378-1684


Hope this helps! If it does, please click on the Accept Answer button. I will greatly appreciate it! :)
Answer #2: Posted by MattSL on August 25th, 2015 8:39 AM
MattSL

Member since:
May 16th, 2012

Points: 82,580
90
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Hi Anonymous-153802! My name is Matt and I work with SafeLink Wireless. Let me help you with your concern. Please send us an email at [email protected] so we can better assist you. You can also call our Customer Care Center at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you!

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