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Ricoh MP C3503 Support Question

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Question posted by jasonparnell on August 28th, 2014

I Can't Get My Mac To Print To A Ricoh Mp C3503 Ps. I Keep Getting Error: 91

I'm using Mac OS X 7.5 and downloaded the appropriate drivers from Ricoh's site. The device receives data but never prints. When I check the error logs it says Error:91

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Answer #1: Posted by freginold on August 29th, 2014 9:04 AM

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freginold

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Hi, that error means that your copier does not have PostScript installed. The PostScript option needs to be installed in order to print from a Mac or other Apple device. Without PostScript, the copier can receive communication from your Mac, but won't be able to print, hence the error.

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Related Ricoh MP C3503 Manual Pages

Quick Use Guide - Page 3

... Screen to Copier Mode) 2. Facsimile button (Fax) (Changes the Operation Panel to Locked Print & Online / Off Line) 5. Energy saver button (Put the Copier in Standby mode or... pad (Input of number of copies needed / Dialing Fax numbers) 8. Start button (Used to email) 6. Chapter 2: Navigating the Ricoh Operation Panel 1. Clear/Stop button (Stops the current Job / Clears the Page count...

Quick Use Guide - Page 5

Continued Making a Copy: Paper Size (default is Auto) Select "Paper Size" if different than Auto Select You can also determine if the machine needs paper by checking the icons above the Paper size buttons 2 sided to 2 sided copies 1 sided to 2 sided copies 5

Quick Use Guide - Page 8

Select "Manual Entry" on Touch Panel to get an outside line, select "OK" at the top . (You can use the Touch panel or the Numerical keyboard) Your number will be displayed. Type your fax number including 9 to enter a fax number. Chapter 4: Sending a Fax Select the Facsimile button to switch to Fax Mode. Press the "green" Start button Your Fax will then be Sent. 8

Quick Use Guide - Page 10

Duplex (2 Sided Print) Staple 10 Hole Punch Chapter 4: Printing from your Computer Select "Properties" button to access options for your print job.

Quick Use Guide - Page 11

Select "OK" to your user name and password Select "OK" You will then be taken back to print you locked document. 11 Continued Printing from your Computer Locked Print (Secure Print) Select Locked Print in the drop down box as shown Select the Details button to enter your user ID and Password Enter your user ID and Password Enter your main properties page.

Quick Use Guide - Page 12

... Printer screen there is a tab called Print Jobs Press the Locked Print job you would like to release, then press Print 12 A box will pop up requesting your password, once you enter your password and hit "OK" your computer Continued Locked Print (Secure Print) Retrieving a Locked Print Job (Secure Print) select the Printer button located on the...

Quick Use Guide - Page 13

You will then be asked for your password, type your Locked Print jobs will print 13 Continued Printing from your computer Continued Locked Print (Secure Print) If you are sending mulitple Locked Print jobs to the printer, you can release all of your jobs at one time Select all of your password and then select "OK" All...

Quick Use Guide - Page 14

... 14 Select the "Paper Tab" at the top of the window On the "Paper Tab" select "Input tray" and "Type", this will allow to print your print driver. When printing labels or thick Paper you must select "Bypass tray" & "Thick 1", Once you have selected " Bypass tray" and " Thick 1" , select "OK" Select "OK" to select...

Quick Use Guide - Page 15

... walk up the printer select the "Printer" button You will start. Note: This process is placed in the "Bypass tray" Once paper is also be used to place paper in the "Bypass tray" Your print job will see the following message come up on the screen, this message is asking you to...

Quick Use Guide - Page 16

Chapter 6 Scan to E‐mail Scanning to E‐mail Select the Scanner button located on the right side of the Operations Panel To complete your scan to find your name Select your last name, next use the arrow key to email. 16 Select the letter that corresponds with your name from the list Press the "Start" Button on the left sideof the Operation Panel.

Manuals - Page 1

... How to the simple screen. E Enter the number of copies. Only the main functions can check the paper size using . B Press [Reset]. Media access lamp 7. Staple A Press [Finishing]. C Select one ...time. E Enter the number of the stapling positions (Copies will not be used documents centrally and print on your machineg *The shape of paper automatically. Also, not all machines...