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Ricoh MP 2501SP Support Question

Ricoh MP 2501SP Support Question

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Question posted by sajjooshah on October 26th, 2017

Windows Xp Is Not Detecting Printer Ip Address

windows xp is not detecting printer ip address

Current Answers

Answer #1: Posted by freginold on October 26th, 2017 8:58 AM
This answer was accepted by the poster of the original question.
freginold

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There could be many different causes for the printer's IP address not being detected. Here are some common ones:

- The IP address is incorrect. Verify the printer's IP address by printing a configuration page.
- The printer is not connected to the same network as the computer. Check this by pinging the computer from the printer (under Interface Settings in User Tools). If the ping from printer to computer is unsuccessful but both devices should be on the network, check your cables and switches.
- A security setting is preventing the connection. Verify that 802.1x is disabled in the printer's network settings.

If you can rule out all of the causes listed above, you may have a deeper problem that could require on-site troubleshooting to diagnose. Some possible reasons include faulty firmware, a defective print/scan SD card, a print driver or network setting on the computer, or a defective printer controller board.




Related Ricoh MP 2501SP Manual Pages

Manuals - Page 5

... Scan to Folder 103 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information...104 Registering an SMB Folder...106 Deleting an...89 Printing the Journal Manually...91 5. Print Quick Install...93 Displaying the Printer Driver Properties...94 Standard Printing...95 When Using the PCL 6 Printer Driver...95 Locked Print...96 Sending a Locked Print File...96 Printing a...
Manuals - Page 6

...Disposing of Used Toner...151 10. Deleting an E-mail Destination...113 Entering an E-mail Address Manually...114 Basic Procedure for the [Check Status] Key Is Lit 154 Panel Tone......Function 164 Messages Displayed When Using the Facsimile Function 167 Messages Displayed When Using the Printer Function 183 Messages Displayed When Using the Scanner Function 196 4 Web Image Monitor ...
Manuals - Page 20

What You Can Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings Requirements", ...
Manuals - Page 21

... function sends or receives documents between two facsimiles directly via Internet Fax (IP-Fax Reception). See "Types of Reception", Fax . • Using a VoIP gateway, this machine can receive documents sent via a TCP/IP network. • To send a document, specify an IP address or host name instead of dialing the destination telephone number (Internet Fax...
Manuals - Page 95

...the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. • Manage Printers permission is required to use in the first window of the installer... appear. 11. When you want to install the drivers. Print This chapter describes frequently used printer functions and operations. Select an interface language, and then click [OK]. 4. If the ...
Manuals - Page 107

...Select the [Share this folder]. Click [Add...]. 8. In the [Select Users or Groups] window, click [Advanced...]. 9. When using Windows XP, on the computer. 2. On the [Sharing] tab, select [Advanced Sharing...]. Specify one...list, select either the [Full Control] or [Change] check box. When using Windows XP, right-click the folder, and then click [Sharing and Security]. 3. Specify one or ...
Manuals - Page 110

... only lists client computers you are authorized to access. 2. Select the computer name of IP addresses, include the destination computer's IP address in the path. Enter the path where the folder is not correct, a message appears. For example: if the IP address of the destination computer is "User", and the folder name is "Share", the path...
Manuals - Page 125

... the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. Enter "http://(machine's IP address or host name)/" in this chapter, see Connecting the Machine/ System Settings on the DNS ... used Web Image Monitor functions and operations. Web Image Monitor is issued, enter "https://(machine's IP address or host name)/". 8.
Manuals - Page 170

... already registered on the gatekeeper by SIP server. • Check that the correct SIP Server IP Address and SIP User Name are any network problems." [13-11] Cannot access gatekeeper. •... problems." [13-17] Registering of user name is rejected by another device. • Check that the correct gatekeeper address is wrong. "Check whether there are listed in [SIP Settings] of...
Manuals - Page 171

...your administrator. For details about network problems, contact your administrator. 169 For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings . • For details ... Settings", Connecting the Machine/ System Settings . • Check that the correct IP address is not the same as the password registered for the machine in [System Settings...
Manuals - Page 172

Troubleshooting Message "Check whether there are listed correctly. • DNS server • Server name and IP address for the SMTP Server For details about these settings, see "Interface Settings" or "File Transfer", Connecting the Machine/ System Settings . • Check that the folder ...
Manuals - Page 175

... the Control Panel Message "Check whether there are any network problems." [15-11] "Check whether there are listed correctly: • IP address of the DNS Server • the server name or IP address of the POP3/ IMAP4 server • the port number of the POP3/IMAP4 server • Reception Protocol For details about these...
Manuals - Page 176

..., the network may be displayed. No.: n" (A figure is placed at n.) The number of search results has exceeded the maximum number of items that the correct IP address is not connected properly. • Check that can be busy. • Check the settings for LDAP server, see "Interface Settings", Connecting the Machine/ System Settings...
Manuals - Page 179

... • Check that the remote machine is working normally. • Check that the correct IP address or host name is correctly connected to the machine. • For details about user authentication... Message "Authentication with rmt machine failed. Disable User Code Authentication on the device connected via the remote fax function. User Code Authentication is set for the...
Manuals - Page 180

... function, disable User Code Authentication. A network error occurred Check status of the device connected via remote fax function. • Check that the LAN cable is correctly ...see "Interface Settings", Connecting the Machine/ System Settings . • Check that the correct IP address or host name is active." Check the remote machine status." For details about transmission, ...
Manuals - Page 191

...." Job cancelled." Only when using PCL 6 / PostScript 3 On the printer driver, select a job type other than [Document Server] in "Job Type:" or deselect [Unauthorized Copy Prevention]. For details about automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is being used by another function. If the message...
Manuals - Page 199

... the Control Panel Message Causes Solutions "Cannot detect the size of the ADF triggers the automatic original size detection process. Select scan size." Check the settings... firewall blocking the connection, register the machine's IP address in the application settings. Check whether the computer name and the folder name for excluding an IP address, see "Changing a Scan Profile", Scan ....
Manuals - Page 209

... about network error, contact your firewall's Help. For details about the procedure for excluding an IP address, see the anti-virus software Help. • To prevent a firewall blocking the connection, register the machine's IP address in the firewall's IP address exclusion settings. Specify the destination or sender's name again. 207 When Messages Are Displayed on the...
Manuals - Page 218

...to [Active]. • In Windows XP, IPv6 addresses cannot be obtained from the host name. Check whether the ADF cover is open. You tried to [Active], the IPv6 address might not be obtained. •... Check whether the machine's host name is not available because the machine's IP address could not be obtained from the...
Manuals - Page 219

... owned by Ricoh Company, Ltd. The proper names of the Windows operating systems are as follows: • The product names of Windows XP are as follows: Microsoft® Windows® XP Professional Microsoft® Windows® XP Home Edition Microsoft® Windows® XP Media Center Edition Microsoft® Windows® XP Tablet PC Edition • The product names of Adobe...

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