Ricoh Aficio MP C5000 Support Question
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Question posted by mb6d3t0x on November 12th, 2013
Aficio Mp 5000 Will Not Print Light Green
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Current Answers
Answer #1: Posted by freginold on January 9th, 2014 10:55 AM
Hi, if the light on the copier's operation panel turns green (meaning data is being received) there are several things that could be preventing the print job from actually printing out:
- The print job was set for hold print or locked print, so it is sent to the printer but not printed out until you release it
- User authentication management is turned on, which means you would need to enter a valid user code into your print driver to be able to print
- You are trying to print from a Mac but the printer does not have the PostScript 3 kit installed
- There is a corrupted or stalled print job stuck in the queue, holding everything else up
- The print job was set for hold print or locked print, so it is sent to the printer but not printed out until you release it
- User authentication management is turned on, which means you would need to enter a valid user code into your print driver to be able to print
- You are trying to print from a Mac but the printer does not have the PostScript 3 kit installed
- There is a corrupted or stalled print job stuck in the queue, holding everything else up
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